Thank you so much for your wonderful feedback! We are delighted to hear that you found the hotel worth the price and that everything during your stay was perfect. It’s great to know that you enjoyed our breakfast selection and appreciated the variety of local and standard dishes.We’re also thrilled that you admired our building – it’s truly rewarding to know that you had a memorable experience with us.We look forward to welcoming you back in the future!Inspiringly yours,Jon YauRooms Division Manager
Thank you for choosing to celebrate your partner's birthday with us, and for taking the time to share such a detailed review. We’re delighted to hear that your check-in process was smooth and that Samuel made a positive impression with his warm and welcoming hospitality. It’s always our goal to provide our guests with excellent service, and we’re glad he contributed to your experience.We’re also pleased that you found the room comfortable and enjoyed the modern amenities. However, we truly appreciate your honest feedback regarding the furnishings and the shower area. We’ll certainly take this into consideration as we continue to enhance our guest rooms.We also value your thoughts on the club lounge. While we’re glad you enjoyed the afternoon tea and evening cocktail service, we’re sorry to hear that the food and drink variety didn’t meet your expectations. We are constantly looking for ways to improve and will review the offerings to ensure they are up to the high standards we strive for. Additionally, we apologize for the service at the club lounge not being up to par. We’ll be sure to address this with the team to ensure that all areas of the hotel provide consistent and exceptional service.We’re grateful for your overall positive experience and hope to welcome you back soon. If you have any further suggestions or requests, please don’t hesitate to reach out.Warm regards,Jon YauRooms Division Manager
Thank you again for your feedback and look forward to your visit again, so that we have the opportunity to present you with a more perfect stay experience. If you have any other questions or needs, please feel free to contact us, we will serve you wholeheartedly. I wish you a happy life! Inspiringly yours, Jon Yau Rooms Division Manager
感谢您与非凡国际分享您的入住体验。非凡国际很高兴得知您喜欢酒店的建筑设计，并且觉得每天提供的2件免费洗衣服务非常实用。同时，非凡国际也非常重视您提到的房间大小问题，并为房间内蚯蚓的情况向您道歉。非凡国际会立即检查并解决这个问题，确保未来不再发生。对于接送车延迟的情况，非凡国际也会加强与车队的协调，确保按时为客人提供服务。关于早餐，非凡国际感谢您的宝贵意见，非凡国际会继续改进，提升餐食的多样性和质量，以更好地满足客人的需求。非凡国际期待着再次欢迎您的光临，并为您提供更加完美的体验。启发致意，Jon Yau客房部经理
非常感谢您分享您的入住体验！非凡国际非常高兴您对酒店的设施、清洁卫生和环境感到满意。酒店的绿色花园和休闲区域一直是非凡国际引以为豪的部分，看到您能够享受这些设施，非凡国际感到十分欣慰。同时，非凡国际也很高兴您对非凡国际的中文服务、健身房设施和户外游泳池给予了积极的评价。非凡国际一直致力于为客人提供舒适和便捷的服务，特别是能为您提供免费水果和瓶装水，让您的健身和休闲时光更加愉快。非常感谢您提到周边的交通和餐饮便利，非凡国际的确希望能为每一位客人提供方便的入住体验。也很高兴您在这里看到新人们在举办婚礼，这也是非凡国际酒店的一大特色。期待在未来的某个时刻再次为您服务，欢迎您下次继续选择入住非凡国际酒店。诚挚的问候，Jon Yau客房部经理