Dear Mr/Ms,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our unique, nature-inspired design and thoughtful room layout. At the same time, we appreciate your comments regarding the natural light and the quality of the amenities. Your feedback is valuable and will help us improve the experience for future stays.We hope to have the opportunity to welcome you back again.Inspiringly yours,Samuel LeeAssistant Front Office Manager
the 24-hour gym convenient. It’s great to hear that our central location, close to attractions and the nearby mall with dining options, added to your stay. We look forward to welcoming you back for another relaxing visit!Inspiringly yours,Samuel LeeAssistant Front Office Manager
非常感谢您对非凡国际酒店的美好评价！??很高兴您喜欢酒店的设计感和无边泳池，也方便地体验了天桥打卡拍照。非凡国际的位置确实便利，靠近地铁和热门景点，能够让您轻松探索牛车水和克拉码头。同时，非凡国际的团队也很开心能为您提供热情服务，让您感受到语言无障碍的舒适体验。期待您的再次光临，继续为您带来愉快的住宿体验！Inspiringly yours,Samuel LeeAssistant Front Office Manager
非常感谢您对非凡国际酒店的精彩点评！??很高兴您喜欢非凡国际优越的地理位置，无论是步行到鱼尾狮、克拉码头，还是轻松前往圣淘沙，都能方便出行。非凡国际也很开心您喜欢酒店的公共区域、早餐以及免费 minibar。房间虽紧凑，但能为您提供舒适体验是非凡国际的目标。期待您的再次光临，让您继续享受愉快的住宿体验！Inspiringly yours,Samuel LeeAssistant Front Office Manager
Dear LvxingzheMars,Thank you for your lovely review! We’re delighted that you enjoyed our “hotel-in-a-garden” design, the beautiful skyline views, and the comfort of our eco-inspired rooms. Your kind words about our friendly team mean a lot to us.We’re so glad your stay was memorable, and we look forward to welcoming you back again soon!Inspiringly yours,Assistant Front Office ManagerSamuel Lee
尊敬的贵宾，非常感谢您选择入住非凡国际酒店并分享您的体验。很高兴得知您对酒店周边交通与餐饮的便利性满意。然而，对於您在办理入住时感受到的服务差异，非凡国际深表歉意。这绝不是非凡国际所倡导的服务标准，非凡国际非常重视每一位客人的感受。非凡国际已经将您的反馈转达给相关部门，并会加强员工培训，确保所有客人都能获得一致、热情、专业的服务。希望您能给予非凡国际再次为您提供更好体验的机会。祝您生活愉快，期待再次欢迎您回来。Inspiringly yours,Samuel LeeAssistant Front Office Manager
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that your overall stay was enjoyable. We do apologize for the lack of bathtubs in some of our rooms and for the view being obstructed on certain levels. Your comments are valuable, and we will take them into consideration as we work to enhance our guest experience.Inspiringly Yours,Jon YauRooms Division Manager
Thank you for sharing your feedback with us. We’re glad to hear that you found our location to be convenient. However, we sincerely apologize for the issues you experienced regarding the communication between our staff and the delivery of amenities. We understand how important seamless service is and will work on improving this aspect.We also appreciate your comments about the front desk staff. We strive to ensure all our team members provide a friendly and welcoming experience, and we will address this internally to ensure consistent service across the board.Thank you again for your valuable input, and we hope to welcome you back in the future for a more positive experience.Inspiringly yours, Jon Yau Rooms Division Manager
Thank you for your kind review! We're delighted to hear that you enjoyed our prime location, the breakfast selection, and the beautiful views. It's always a pleasure to know that our guests have had a great experience. We look forward to welcoming you back soon!Inspiringly yours, Jon Yau Rooms Division Manager
Thank you for taking the time to share your feedback. We are pleased to hear that you had a generally comfortable stay with us.We also appreciate your comments regarding the lounge offerings. We apologize if the changes made since your last visit did not meet your expectations. Please rest assured that we are continuously reviewing our services to enhance the guest experience, and your feedback will be taken into consideration as we make improvements.We look forward to welcoming you back for another enjoyable stay.Inspiringly yours,Jon YauRooms Division Manager