Thank you for your wonderful review! We’re thrilled to hear that you had a great night’s sleep and enjoyed the ambiance of our lounge with its high ceilings and natural sunlight. It’s fantastic to know that you enjoyed the food in the lounge and breakfast at Lime. We would love to welcome you back next year for your birthday and will arrange special birthday amenities for you.Inspiringly yours,Jon YauRooms Division Manager
Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location. However, we sincerely apologize for not being able to accommodate your request for a higher floor upon check-in and for the experience at the swimming pool. We understand how important these aspects are and will work to improve on this.We also appreciate your comments about breakfast. We strive to offer a wide variety, and we will review how we can improve the experience to minimize any inconvenience caused by the crowd.We hope to have the opportunity to welcome you back and provide an even better experience.Inspiringly yours,Jon YauRooms Division Manager
Dear Valued Guest,Thank you for choosing to stay with us and for sharing your valuable feedback. We are thrilled to hear that you enjoyed our tropical rainforest-style hotel, and that the room was spacious and comfortable, giving you the feeling of being surrounded by nature. We are also pleased that you found the hotel atmosphere inviting and that the convenient location next to the food court made your travels easier.Your feedback means a lot to us, and we look forward to welcoming you back for another enjoyable and memorable stay in the future.Thank you for your support,Inspiringly yours,Jon YauRooms Division Manager
感谢您的分享，很遗憾此次入住未能达到您的期望，特别是房间景观安排和服务上的不足，非凡国际深表歉意。非凡国际将检讨并改进房间分配及服务流程，确保每位客人享受到应有的高标准服务，同时加强前台员工培训，提升他们的专业性与敏感度。再次感谢您的反馈，希望未来有机会为您提供一次更为满意的住宿体验。Inspiringly yours,Jon YauRooms Division Manager
感谢您抽出时间分享这么详尽且温暖的回馈！非凡国际很高兴得知您对酒店的设计、服务和餐饮体验都感到满意。您的肯定对非凡国际团队而言是一个巨大的鼓励，尤其是您提到非凡国际的服务让您感受到如家般的舒适，这正是非凡国际努力追求的目标。非凡国际会将您的赞美与团队分享，特别是关于餐饮体验和服务的部分，这将激励非凡国际继续保持高标准并不断进步。非凡国际期待能再次为您服务，也非常感谢您愿意向亲朋好友推荐非凡国际的酒店。再次感谢您对非凡国际的支持，期待在未来再次为您提供难忘的住宿体验。祝您一切顺利！Inspiringly yours,Jon YauRooms Division Manager
Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and appreciated the unique design, cleanliness, and convenient location near Chinatown MRT station. We’re glad that the minibar and amenities added to your experience.We look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore for another memorable stay.Inspiringly yours,Jon YauRooms Division Manager
Thank you for sharing your kind feedback. We’re delighted you enjoyed our pool, innovative design, and convenient location near Clarke Quay. It’s wonderful to hear our facilities and services exceeded your expectations, and we’ll be sure to pass your compliments to Ms. Manli for her helpful assistance.We look forward to welcoming you back on your next visit to Singapore. If you need any assistance with future bookings, feel free to reach out to us directly. Inspiringly yours, Jon Yau Rooms Division Manager
Thank you for sharing your experience with us. We're pleased to hear that you found your room clean and comfortable, and that you enjoyed the ambiance of our Club Lounge and the service provided by our staff.We also appreciate your feedback regarding the food offerings, and we apologize for not meeting your expectations in that regard. We are always looking for ways to enhance our guests' experiences, and your comments about the variety of desserts will be taken into consideration as we work to improve our offerings.We look forward to welcoming you back and providing you with an even better experience during your next stay.Inspiringly yours,Jon YauRooms Division Manager
Thank you so much for your feedback. We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to make every guest feel welcomed, and we're glad you felt that during your stay. It's also great to know that you enjoyed the pool. We hope to welcome you back again soon for another memorable stay.Inspiringly yours, Jon Yau Rooms Division Manager