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索烏伊拉娜廣場酒店

Palazzo Sovrana

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Guest（Traveling with friends） 2026-01-01
Location was excellent, felt safe, clean. Nice rooms. It’s right across from the theater. Felipe was great, very helpful. I would stay here again!
Guest（Couple） 2026-01-01
Big negatives with some positives. The room was great. There was no permanent reception and what was offered was efficient and friendly, but for us, the serviced apartments were not special enough for the cost. Breakfast was outsourced to a local cafe. The staff were nice but the standard was way below what I would expect from such an offering. And for 5 nights/5 breakfasts, no thanks. Worst - the room sound proofing was entirely insufficient for the local street performers’ aggressive sound systems. For this alone, we would never stay again. Room 202 had a great view but the racket was at times completely preposterous. We cranked up YouTube on the TV to try and block it out. We failed. May suit others.
酒店回復：
Dear Mrs Elizabeth,Thank you for sharing your feedback. We are sincerely sorry to hear that the vibrant atmosphere of Palermo impacted your stay.As you noted regarding the view from Room 202, our property is located directly in the city's main square. This central location is highly appreciated by many of our guests precisely for its authenticity and the lively energy that makes Palermo so unique. To ensure our guests' comfort, we have equipped our rooms—especially those on the second floor—with high-quality soundproof double glazing and shutters designed to provide maximum insulation. Furthermore, we are sorry to hear that our breakfast did not fully meet your expectations. We value your feedback as an opportunity to refine our service; in this regard, we are pleased to share that a new breakfast concept will be introduced starting next spring.Wishing you an Happy 2026 we will be pleased to welcome you back in the future to offer and even more refined experience.Kind regards
Guest（Other） 2025-12-01
Great location, spectacular view of the Teatro Massimo. Super modern and comfortable rooms, super clean full of light during the day and quiet and dark to rest in the night
酒店回復：
Thank you for your positive review
Guest（商務非凡国际） 2025-12-01
Gentilezza estrema, camera grande e pulita
Guest（Other） 2025-11-01
Upgraded our room on arrival. Room was large, well appointed. Had 3 balconies with fantastic view of theatre. Only complaint is they have many tall beautiful windows, but no blackout curtains. It was like daylight in our room with all the street lights. They allowed us to checkout late to accommodate our afternoon flight. Breakfast was very hectic. It was at a small cafe nearby that was totally crowded. There were no tables to sit at, difficult to order as no one spoke English. I think you only get croissant and coffee. Taxis cannot come direct there so you will have to walk a little.
酒店回復：
Dear Mrs. Clark,Thank you for taking the time to share your feedback about your stay at Palazzo Sovrana. We appreciate your kind words and are glad you enjoyed your free upgrade.Regarding your comments, we would like to provide some clarification. Our hotel features traditional shutters on the exterior of the windows, which is a characteristic of the building's original architecture, dating back almost 200 years. While we have modernized the property, we have chosen to preserve this authentic element and during our check-in we always remember our guests to close then if they don't like to wake up with su light.Our partner café, offers a varied menu that allows guests to select from a range of options, with no restrictions. We work closely with them to ensure that our guests have access to a delightful breakfast experience.Regarding taxi services, there is a designated taxi station located just a minute's walk from our hotel (approximately 50 meters), providing convenient access to transportation.We hope this information helps to address your concerns, and we look forward to welcoming you back to Palazzo Sovrana in the future.Best regards,Palazzo Sovrana
Guest（Other） 2025-10-01
Great location. Room was fresh and new. Breakfast across the street was very nice. Would stay again. Ed
酒店回復：
Grazie di essere stato a Palazzo Sovrana
Guest（Other） 2025-09-01
Unforgettable Luxury and Hospitality at Palazzo So ?????????? Staying at Palazzo Sovrana was an absolute highlight of my time in Palermo! From the moment I arrived, the staff made me feel welcome with their warm hospitality and attention to detail. The building itself is stunning—an elegant blend of historic charm and modern comfort, right in the heart of the city. The apartments are beautifully designed, spacious, and impeccably clean, with thoughtful touches that make it feel like a true home away from home. The views of Teatro Massimo and the city from the terraces are simply unforgettable, especially at sunset. The location could not be better—walking distance to the best restaurants, markets, and cultural sites, yet quiet and relaxing when you return at the end of the day. Every recommendation from the hosts was spot on, making it easy to experience the best of Palermo like a local. I can’t recommend Palazzo Sovrana enough—it’s the perfect place to stay for anyone who wants a luxurious, authentic, and memorable Sicilian experience. I’ll definitely be coming back!
酒店回復：
Grazie per le belle parole, grazie per essere stata a Palazzo Sovrana.
Guest（Other） 2025-09-01
Incredible What a great place to stay friendly staff , they set up a great ride from the airport , the cleanest room I’ve ever stayed in, location perfect so many food destinations around & the staff texted us a list of the best oh and the restaurant on the fourth floor was amazing , so many attractions all within walking distance.
酒店回復：
Thank you, it was a pleasure having you as our guests.
Guest（Other） 2025-09-01
Studio apartment type. Perfect location! Photo is view of the Opera House from your window/balcony.
酒店回復：
Grazie di essere stato a Palazo Sovrana
Guest（Couple） 2025-07-01
Great spot - very close to everything in the old town, spacious, and quiet in the rooms. The staff was a little obnoxious during check in - messaging me several times a day to ask the exact time I was getting in despite me telling them over and over again that I didn't know an exact time. I would've appreciated more flexibility here, as it made traveling feel stressful and I had already told them that I didn't know an exact time. Room could have used an iron and a bigger space to put away my luggage and items. Other than that, the stay was comfortable and nice.
酒店回復：
Grazie

索烏伊拉娜廣場酒店預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

其他咨詢：+39-091-7296728 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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索烏伊拉娜廣場酒店地址：西西里大區 · 巴勒莫 · · Via Bara All'Olivella, 78, 90133 巴勒莫, 西西里大區, 意大利

索烏伊拉娜廣場酒店 ◎ Palazzo Sovrana
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索烏伊拉娜廣場酒店

客戶評價 由實住客人提供的真實點評

Guest（Traveling with friends） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Other） 2025-12-01

Guest（商務非凡国际） 2025-12-01

Guest（Other） 2025-11-01

Guest（Other） 2025-10-01

Guest（Other） 2025-09-01

Guest（Other） 2025-09-01

Guest（Other） 2025-09-01

Guest（Couple） 2025-07-01

客戶評價由實住客人提供的真實點評