Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you found our hotel beautiful and enjoyed your stay. It was our pleasure to host you, and we look forward to welcoming you back for another memorable visit.Ayubowan! (May you live long)Indika GamageHead of Galle HotelsJetwing Lighthouse
Dear Guest,Thank you for sharing your detailed feedback. We are truly sorry that your stay did not meet your expectations and that several aspects, including the room condition and service quality, fell short. This is not the experience we strive to provide.If you had mentioned these issues during your stay, we would have taken immediate action to resolve them. We regret missing the opportunity to improve your experience while you were with us.Please be assured that your comments have been shared with our management and operational teams for urgent review and improvement. We appreciate your kind words about the hotel’s design and hope you will consider giving us another chance in the future to provide a better experience.Ayubowan! (May you live long)Indika GamageHead of Galle HotelsJetwing Lighthouse
Dear Guest,Thank you so much for your kind words. We’re truly delighted to hear that your stay exceeded expectations!It’s wonderful to know that our team’s warm hospitality and the breathtaking ocean view made such a lasting impression.We can’t wait to welcome you back for another memorable stay.Ayubowan! (May you live long)Indika GamageHead of Galle HotelsJetwing Lighthouse
Dear Guest,We’re delighted to hear that you appreciated the unique charm of the Bawa-inspired architecture and how the design harmonizes with the natural landscape. It’s wonderful to know that the simplicity in the furniture and art contributed to a refreshing and pleasant atmosphere during your stay.We’re also glad you enjoyed the guest room design and the beautiful seaside views, and we specially appreciate your comment on the renovated bathrooms. We're proud of the upgrades and thrilled they made a 5-star impression on you.We look forward to welcoming you back again soon!Ayubowan! (May you live long)Indika GamageHead of Galle HotelsJetwing Lighthouse