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阁辛辛那提 21c 博物馆酒店

21C Museum Hotel Cincinnati

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Guest（情侣） 2025-11-01
The room when we got there had trash in our bin the glass for the bathroom shelf was chipped I found out the hard way and they said our stay came with complimentary breakfast yet they still charged me $42 even though ******* made me pay more for breakfast each day
Guest（情侣） 2025-10-01
Love love love the hotel. Very aesthetic! Love their arts ?too!
Guest（与好友旅游） 2025-09-01
This hotel used to be so nice and now it's becoming a dressed up motel 6 that happens to have an amazing gallery and restaurant. Why!? This was my favorite place to stay and send my friends.. Now the beds are hard, carpet dingy, room amenities are scant, light switches are filthy.. It's like they're giving up!
酒店回复：
Dear Emily, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent stay didn’t reflect the experience you once loved and trusted.Your comments about the condition of the room from the comfort of the bed to the cleanliness and amenities are deeply concerning and not at all in line with our standards or the experience we aim to provide.It’s clear we’ve fallen short, and we sincerely apologize for the disappointment and frustration this caused. Please know that your feedback has been shared with the appropriate teams as we take this very seriously.Thank you again for your honesty we’re committed to doing better.Warm regards!
Guest（商务非凡国际） 2025-08-01
Quiet location for the center of Cincinnati. Valet parking made it easier to drop/pick up car. Everything was walkable and the area was beautiful. Staff warm, welcoming and helpful.
酒店回复：
Thank you for taking the time to share your feedback. We truly appreciate hearing from our guests, as it helps us continue to improve and provide the best possible experience.We hope to have the opportunity to welcome you back to 21c Museum Hotel Cincinnati in the future.Sincerely, 21c Team
Guest（情侣） 2025-08-01
Valets were nice and friendly. Restaurant servers could use some smiles. Our bed was comfortable and bathroom was nice and roomy. Refrigerator didn’t work and the coffee maker was extremely loud and annoying. Area around the hotel was nice and we enjoyed restaurants near by.
酒店回复：
Dear Sharon, Thank you for taking the time to give us your feedback following your recent stay, here at 21c Cincinnati. It’s delighting to note you overall enjoyed your stay with us. Thank you for sharing. Sincerely,21c Team.
Guest（情侣） 2025-08-01
Was pretty disappointed in the lack of bathroom amenities. The bottle of hand soap was completely gone & so was the body wash. We checked in later after a Reds game, so it wasn’t convenient to call housekeeping to restock at 10 at night.
酒店回复：
Thank you for taking the time to share your feedback. We truly appreciate hearing from our guests, as it helps us continue to improve and provide the best possible experience.We hope to have the opportunity to welcome you back to 21c Museum Hotel Cincinnati in the future.Sincerely, 21c Team
Guest（其他） 2025-08-01
Great stay! Very comfy beds, around several good restaurants. Very good customer service, the first room had an awful smell and they switched us with no problems, they were very nice about it.
酒店回复：
Dear Elizabeth, Thank you for taking the time to give us your feedback following your recent stay, here at 21c Cincinnati. It’s delighting to note you overall enjoyed your stay with us. Thank you for sharing. Sincerely,21c Team.
Guest（商务非凡国际） 2025-08-01
What once was an excellent property (the museum collection is still a bonus) seems to be a bit rundown. Rooms seemed worn and in need of attention. Bathroom fixtures were loose and falling apart. I was expect much more since they were recently closed for renovations. They did what I hate the most when booking 3rd party. Stuck me in a handicap room when clearly the facility had other unoccupied rooms. Maybe better rooms are saved for direct bookings.
Guest（其他） 2025-08-01
The hotel is a bit lacking in amenities and comfort for the price. For a couple we were given exactly 2 bath towels each day, the room lacks easy countertops or storage, the minibar was broken and had water inside along the bottom, the conditioner bottle was empty (had not been refilled), and there was a strange smell in our room. But the bed was comfortable, the bathroom was very large, and the location was good for our needs. The art was very good (I work in the visual arts) and definitely the nicest component of the hotel.
酒店回复：
Thank you for taking the time to share your feedback. We truly appreciate hearing from our guests, as it helps us continue to improve and provide the best possible experience.We hope to have the opportunity to welcome you back to 21c Museum Hotel Cincinnati in the future.Sincerely, 21c Team
Guest（商务非凡国际） 2023-08-01
My stay at the 21C Museum Hotel in downtown Cincinnati was overall satisfactory in terms of cleanliness and room quality. However, I had an extremely disappointing experience that significantly impacted my trip. As someone traveling from China to Cincinnati, I relied heavily on my iPhone for essential tasks such as managing my funds and arranging transportation. Unfortunately, the charging port for iPhones in my room was broken, which I only discovered the morning after my arrival. This left me stranded without a functioning phone or any means to access my electronic funds. Considering the premium price of the hotel and its positive reviews, I was shocked to find myself in this situation. When I approached the hotel lobby for assistance and asked if I could borrow a charger, I was informed that I would need to purchase one for $20 USD. This was deeply frustrating, as my dead phone meant I couldn't access any funds, including the money required to buy a charger. I felt incredibly uncomfortable and isolated in an unfamiliar city. Fortunately, I found help at a nearby establishment, Nada, where they allowed me to charge my phone. While I am grateful for their assistance, I can't help but feel disappointed in the lack of empathy and understanding from the 21C Museum Hotel. Given the circumstances of their broken docking port, I expected more consideration and assistance. This experience has left me with a negative impression, and I would caution anyone considering this hotel to be aware of potential issues and the hotel's response to them. The situation I faced was not only inconvenient but also unnecessary, and it has unfortunately overshadowed the positive aspects of my stay.

阁辛辛那提 21c 博物馆酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-513-5786600 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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阁辛辛那提 21c 博物馆酒店地址：俄亥俄州 · 辛辛那提 · 中央商业区 · 609 Walnut Street

阁辛辛那提 21c 博物馆酒店 ◎ 21C Museum Hotel Cincinnati
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阁辛辛那提 21c 博物馆酒店

客户评价 由实住客人提供的真实点评

Guest（情侣） 2025-11-01

Guest（情侣） 2025-10-01

Guest（与好友旅游） 2025-09-01

Guest（商务非凡国际） 2025-08-01

Guest（情侣） 2025-08-01

Guest（情侣） 2025-08-01

Guest（其他） 2025-08-01

Guest（商务非凡国际） 2025-08-01

Guest（其他） 2025-08-01

Guest（商务非凡国际） 2023-08-01

客户评价由实住客人提供的真实点评