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阁辛辛那提 21c 博物馆酒店

21C Museum Hotel Cincinnati

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Guest（其他） 2025-12-01
The rooms were dirty, there was a hole in the elevator ceiling, the conditioner was empty, the room phone didn’t work, the hotel did not have caffeinated coffee, and the comforter was thin like a sheet.
Guest（其他） 2025-12-01
Room was all black, carpets wallpaper. It was very clean but they took the TV out of the bedroom and felt expensive for what you got. They also lost my rental car key
Guest（Couple） 2025-12-01
Staff was fantastic, including the very helpful and solicitous valet attendants and front desk staff. Unfortunately, there was a sewer-like stench throughout the hotel for 2 days/nights of our 3-night stay that made walking through the common areas very unpleasant. Once in the room, the smell was much less apparent. The room, itself, was clean and comfortable; however, it was showing signs of being in need of a refresh. Best features of the room were the comfortable bed and the radiant-heat bathroom floors.
酒店回复：
Dear Jonathan,Thank you for sharing your feedback and for highlighting the helpfulness of our valet and front desk team — we’re glad to hear they made a positive impression.We’re truly sorry about the sewer-like odor you encountered during your stay, and we understand how unpleasant this must have been. Our Engineering team has been notified and is already investigating to ensure this issue is fully resolved.We also appreciate your comments regarding room condition, and your feedback is being used as we plan upcoming refresh improvements.We hope to have the chance to welcome you back and provide a much smoother experience. Please feel free to contact me directly if I can assist with any future stay.Warm regards,
Guest（Other） 2025-12-01
Beautiful stay in 21C. The only thing that was unusual was the amount of time it took to be served Brunch on Sunday. They were severely understaffed.
Guest（其他） 2025-11-01
We looked forward to trying the 21c but were disappointed. Luxury room upgrade pointless, window looked at a wall not Walnut St as described. No double sink as described. Sink and shower had continuous leak. Mini fridge door wouldn’t stay shut. The shower at the base of the glass lots of soap scum that had not been cleaned. The table sitting area had splashes of mystery liquid on it.
酒店回复：
Dear Lisa,Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations. We apologize for the maintenance and room description issues you encountered — this is not the standard we strive to deliver. Your comments have been shared with our operations team to ensure improvements are made.We appreciate your input and hope you’ll consider giving us another opportunity in the future.Warm regards,
Guest（Couple） 2025-11-01
Stayed for the art but the staff and hotel restaurant was amazing! Will definitely stay at 21C hotels in the future.
Guest（Couple） 2025-11-01
We had yet again another wonderful stay. Thanks. I’m now recommending your hotel to all our Canadian friends who travel south for the winter. ??????
Guest（Other） 2025-11-01
Second time there, good rooms, good location. Restaurant could be great, but waited over an hour for food at brunch. They were apologetic, but…
Guest（Couple） 2025-11-01
Staff was great . Room was wonderful. Dark curtains, quiet, comfortable bed.. My only issue is that you had to request ice. Not a big deal overall, but I like the convenience of being able to get ice when I want it
Guest（Other） 2025-11-01
My stay at 21C was truly unforgettable! The staff's warm hospitality and accommodating nature made all the difference. Rooms are clean, comfortable, large with high ceilings. Room service was remarkably efficient, and the cuisine was not only fresh but also bursting with flavor. After experiencing 21C, it's clear that it sets a new standard for hospitality in Cincinnati. I'd give it a perfect score without hesitation.

阁辛辛那提 21c 博物馆酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-513-5786600 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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阁辛辛那提 21c 博物馆酒店地址：俄亥俄州 · 辛辛那提 · 中央商业区 · 609 Walnut Street

阁辛辛那提 21c 博物馆酒店 ◎ 21C Museum Hotel Cincinnati
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阁辛辛那提 21c 博物馆酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

客户评价由实住客人提供的真实点评