Dear UR777,Thank you so much for sharing your experience with us. We are delighted to hear that you had a relaxing stay at Putahracsa Hua HinIt’s wonderful to know that you enjoyed our comfortable rooms and the variety of food and drink available. We aim to provide a peaceful and convenient retreat for all our guests, so we’re thrilled that you were able to fully unwind and enjoy your time here.We appreciate your mention of the night market. While it is a bit farther from the resort, we’re glad you found it easy to use a taxi-hailing app to get there. Your feedback is invaluable to us, and we hope to welcome you back soon for another relaxing stay.Kind regards,Annie & Putahracsa TeamDirector of Guest Service
Dear Sir/Madam,Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed our location, which provides easy access to the beach and nearby shops without being in a crowded area. We are also glad that our staff and amenities met your expectations, and that you appreciated the variety of pools, fitness area, and our commitment to sustainability through community-produced goods.We also value your feedback on breakfast. We will take your suggestions to heart, considering ways to enhance the variety and temperature of our offerings, and to ensure that we continue delivering a great breakfast experience for our guests.We sincerely apologize for the unfortunate condition of the beach during your visit. The rainy season can sometimes bring unexpected natural occurrences, such as the presence of marine life washed ashore, but we understand how unpleasant this must have been for you. Please know that we are constantly working to maintain the beach area as clean and enjoyable as possible.Thank you again for your kind words and constructive feedback. We are thrilled that you enjoyed your stay overall and look forward to welcoming you back to Putahracsa Hua Hin soon.Kind regards,Annie & Putahracsa TeamDirector of Guest Service
Dear Peter, thank you for sharing your feedback. We’re sorry to hear that certain aspects of your stay didn’t meet your expectations. We apologize for the inconvenience regarding the lack of toothbrushes and the unexpected charge. We will review this to ensure better communication with our guests in the future.Regarding the air conditioning, we appreciate your input and will look into improving the noise level for a more restful night. We understand your concerns about the location of the restaurant and the beach conditions, and we will use your feedback to enhance the overall guest experience. Thank you for staying with us, and we hope to have the opportunity to serve you better in the future.Kind regards,Linsley & Putahracsa TeamHotel Manager
Dear Kenneth & Kasey, thank you for your detailed review! We're glad you enjoyed the convenient location, clean and quiet rooms, and the beautiful environment at Oceanside, perfect for capturing memorable photos. It's great to hear that our housekeepers and the Oceanside staff went out of their way to provide attentive service, especially helping you enjoy the beach despite the weather.We appreciate your insights about the breakfast options and are happy that you liked the variety, particularly the noodle soup and the handmade jam at Oceanside. We understand the minor inconvenience regarding the car positioning and the lack of sunset views due to the location. We’ll keep this in mind to provide clearer information for future guests. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable visit!Kind regards,Linsley & Putahracsa TeamHotel Manager
Dear Valued Guest, thank you for your review! We're delighted to hear that you enjoyed the breakfast and appreciated the attentive service, along with the thoughtful gestures of fruit and candies. It's great to know that you benefited from the 10% discount as a returning guest. We hope to welcome you back for more delicious meals and special experiences soon!Kind regards,Linsley & Putahracsa TeamHotel Manager
Dear FannyC1011,Thank you for your kind feedback! We’re so happy to hear that you enjoyed our beautiful swimming pool and found your room clean and cozy. We strive to create a comfortable and relaxing environment for all our guests, and we're glad we could meet your expectations. We hope to welcome you back soon for another wonderful stay at Putahracsa Hua HinKind regards,Annie & Putahracsa TeamDirector of Guest Service
Dear Valued Customer, thank you so much for your detailed review! We're glad to hear that you enjoyed the overall experience, from our well-maintained facilities to the cleanliness and fresh fragrance of the towels. It's wonderful that you appreciated the thoughtful and warm service from our staff, as well as the charming seaside environment.We appreciate your feedback regarding the lack of a separate shower or changing area at the swimming pool and the smaller size of the bathroom. We’ll certainly consider this for future improvements. As for the local wildlife, it’s a unique part of the natural surroundings here, and we hope it added to your experience. Thank you for highly recommending us, and we look forward to welcoming you back again soon!Kind regards,Linsley & Putharacsa TeamHotel Manager
Dear Kate, hank you for your kind feedback! We're delighted to hear that you had a great stay at Putahracsa and enjoyed the luxurious and welcoming atmosphere. It’s wonderful to know that our attentive staff made your experience even better. We look forward to welcoming you back for another memorable stay!Kind regards,Linsley & Putahracsa TeamHotel Manager
Dear Valued Guest, thank you for your wonderful feedback! We're glad you found our hotel to be a peaceful and comfortable retreat, perfect for relaxing your mind. It's great to hear that you enjoyed our SPA as well—it's truly one of our special features. We appreciate your recommendation and look forward to welcoming you back for more relaxation and rejuvenation!Kind regards,Linsley & Putahracsa TeamHotel Manager
Dear Valued Guest, thank you for your detailed feedback on your recent stay with us. We're thrilled that your experience overall was an unexpected and pleasant surprise, and that you found great value in your stay.We appreciate your comments on the room condition and understand that the older design might not meet everyone's preferences. Your note about the bathroom design and the morning light is helpful, especially for future guests who may have specific requirements regarding their room.We'll make sure to communicate this information to our team and continue to look for ways to enhance our guests' comfort. Should you return, please let us know your preferences, and we'll do our best to accommodate them.Thank you again for choosing to stay with us, and we hope to welcome you back in the future!Warm regards,Linsley & Putahracsa TeamHotel Manager