Dear Tatik,Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the hotel, especially the pool access, and it truly means a lot that this was already your second stay with us. We’re so happy to know you love it here, and we look forward to welcoming you back again very soon! ??Warm regards,Lance LeongAssistant Duty Manager
Dear Guest User,Thank you for sharing your feedback. We’re delighted to know you enjoyed our clean and comfortable rooms, convenient location near the MRT, and the amenities we offer. It’s also great to hear that you had a smooth check-in and check-out experience.We appreciate your note regarding the deposit collection — it’s part of our standard check-in procedure and is fully refundable upon departure. Thank you for your understanding.We truly value your comments and hope to have the pleasure of welcoming you back soon!Warm regards,Lance LeongAssistant Duty Manager
Dear Ermidie非常感谢您分享您的入住体验！很高兴得知您对房间的大小与布局感到满意，也喜欢非凡国际提供的净化饮用水以及完善的各项设施。听到您对泳池、健身房，以及一楼海鲜餐馆的高度评价，非凡国际也倍感欣慰。能够为您带来愉快的入住与用餐体验，是非凡国际最大的荣幸。期待未来还能再次欢迎您光临，让非凡国际继续为您提供舒适、美好的旅程！谢谢您!梁修根.值班副经理
Dear User,感谢您给予的全五星好评！非常开心您对酒店的环境、服务以及地理位置都感到满意。能够从您踏入酒店的那一刻起就为您带来温暖的体验，是非凡国际一直努力的方向。期待您下次再来，非凡国际一定为您提供同样贴心的服务，祝您生活愉快！谢谢您!梁修根.值班副经理
Dear Henry,Thank you so much for your continued support and kind recommendation! We’re delighted to hear you enjoy staying with us and appreciate our convenient location near Clarke Quay. We look forward to welcoming you back again soon!Warm Regards,Lance LeongAssistant Duty Manager
Dear Guest User,Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed our convenient location near Clarke Quay, the variety and quality of our breakfast buffet, and the relaxing pool and gym facilities. It’s great to know that our concierge was able to make your stay even more comfortable with friendly service and helpful arrangements.We appreciate your tips about the deposit and Starbucks, as well as your restaurant recommendation — it’s always great to hear from guests who explore the local area! Your comments about the room layout and cleanliness are also very helpful.We are honored to be your top choice for your next visit to Singapore and look forward to welcoming you back soon.Warm regards,Lance LeongAssistant Duty Manager
Dear Eunice91Thank you for sharing your feedback with us. We're glad to hear that your overall stay was good. However, we are truly sorry to learn about the unexpected incident with your room door opening, we completely understand how unsettling that must have been.Please rest assured that we take such matters very seriously, and we will be investigating this thoroughly to ensure it does not happen again. Your safety and comfort are our top priorities.We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more relaxing stay in the future.Warm regards,Lance LeongAssistant Duty Manager
Dear Guest User.非常感谢您分享您的入住体验。非凡国际很高兴得知您对房间整洁、布局设计以及员工服务都感到满意。您的肯定是对非凡国际最大的鼓励！同时也很高兴您在炎热的天气中享受了泳池带来的清凉与放松。非凡国际将继续努力，提供更加舒适、贴心的服务，期待未来再次为您服务！祝您生活愉快，旅途顺利！谢谢您Lance LeongAssistant Duty Manager
Dear Guest,非常感谢您对非凡国际酒店的肯定与支持！很高兴您对房间的舒适度、衞生间设施、交通便利性以及服务都感到满意。也很开心孩子们在泳池玩得愉快，能为您和家人带来愉快的入住体验。非凡国际期待在不久的将来再次欢迎您和家人回到这里，继续为您提供温馨、便利又愉快的住宿体验！谢谢您Lance LeongAssistant Duty Manager