Dear Tatik,Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the hotel, especially the pool access, and it truly means a lot that this was already your second stay with us. We’re so happy to know you love it here, and we look forward to welcoming you back again very soon! ??Warm regards,Lance LeongAssistant Duty Manager
Dear Guest User,Thank you for sharing your feedback. We’re delighted to know you enjoyed our clean and comfortable rooms, convenient location near the MRT, and the amenities we offer. It’s also great to hear that you had a smooth check-in and check-out experience.We appreciate your note regarding the deposit collection — it’s part of our standard check-in procedure and is fully refundable upon departure. Thank you for your understanding.We truly value your comments and hope to have the pleasure of welcoming you back soon!Warm regards,Lance LeongAssistant Duty Manager
Dear Ermidie非常感謝您分享您的入住體驗！很高興得知您對房間的大小與布局感到滿意，也喜歡非凡国际提供的凈化飲用水以及完善的各項設施。聽到您對泳池、健身房，以及一樓海鮮餐館的高度評價，非凡国际也倍感欣慰。能夠為您帶來愉快的入住與用餐體驗，是非凡国际最大的榮幸。期待未來還能再次歡迎您光臨，讓非凡国际繼續為您提供舒適、美好的旅程！謝謝您!梁修根.值班副經理
Dear User,感謝您給予的全五星好評！非常開心您對酒店的環境、服務以及地理位置都感到滿意。能夠從您踏入酒店的那一刻起就為您帶來溫暖的體驗，是非凡国际一直努力的方向。期待您下次再來，非凡国际一定為您提供同樣貼心的服務，祝您生活愉快！謝謝您!梁修根.值班副經理
Dear Henry,Thank you so much for your continued support and kind recommendation! We’re delighted to hear you enjoy staying with us and appreciate our convenient location near Clarke Quay. We look forward to welcoming you back again soon!Warm Regards,Lance LeongAssistant Duty Manager
Dear Guest User,Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed our convenient location near Clarke Quay, the variety and quality of our breakfast buffet, and the relaxing pool and gym facilities. It’s great to know that our concierge was able to make your stay even more comfortable with friendly service and helpful arrangements.We appreciate your tips about the deposit and Starbucks, as well as your restaurant recommendation — it’s always great to hear from guests who explore the local area! Your comments about the room layout and cleanliness are also very helpful.We are honored to be your top choice for your next visit to Singapore and look forward to welcoming you back soon.Warm regards,Lance LeongAssistant Duty Manager
Dear Eunice91Thank you for sharing your feedback with us. We're glad to hear that your overall stay was good. However, we are truly sorry to learn about the unexpected incident with your room door opening, we completely understand how unsettling that must have been.Please rest assured that we take such matters very seriously, and we will be investigating this thoroughly to ensure it does not happen again. Your safety and comfort are our top priorities.We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more relaxing stay in the future.Warm regards,Lance LeongAssistant Duty Manager
Dear Guest User.非常感謝您分享您的入住體驗。非凡国际很高興得知您對房間整潔、布局設計以及員工服務都感到滿意。您的肯定是對非凡国际最大的鼓勵！同時也很高興您在炎熱的天氣中享受了泳池帶來的清涼與放松。非凡国际將繼續努力，提供更加舒適、貼心的服務，期待未來再次為您服務！祝您生活愉快，旅途順利！謝謝您Lance LeongAssistant Duty Manager
Dear Guest,非常感謝您對非凡国际酒店的肯定與支持！很高興您對房間的舒適度、衞生間設施、交通便利性以及服務都感到滿意。也很開心孩子們在泳池玩得愉快，能為您和家人帶來愉快的入住體驗。非凡国际期待在不久的將來再次歡迎您和家人回到這里，繼續為您提供溫馨、便利又愉快的住宿體驗！謝謝您Lance LeongAssistant Duty Manager