Thank you so much for your wonderful feedback! We are delighted to hear that you found the hotel worth the price and that everything during your stay was perfect. It’s great to know that you enjoyed our breakfast selection and appreciated the variety of local and standard dishes.We’re also thrilled that you admired our building – it’s truly rewarding to know that you had a memorable experience with us.We look forward to welcoming you back in the future!Inspiringly yours,Jon YauRooms Division Manager
Thank you for choosing to celebrate your partner's birthday with us, and for taking the time to share such a detailed review. We’re delighted to hear that your check-in process was smooth and that Samuel made a positive impression with his warm and welcoming hospitality. It’s always our goal to provide our guests with excellent service, and we’re glad he contributed to your experience.We’re also pleased that you found the room comfortable and enjoyed the modern amenities. However, we truly appreciate your honest feedback regarding the furnishings and the shower area. We’ll certainly take this into consideration as we continue to enhance our guest rooms.We also value your thoughts on the club lounge. While we’re glad you enjoyed the afternoon tea and evening cocktail service, we’re sorry to hear that the food and drink variety didn’t meet your expectations. We are constantly looking for ways to improve and will review the offerings to ensure they are up to the high standards we strive for. Additionally, we apologize for the service at the club lounge not being up to par. We’ll be sure to address this with the team to ensure that all areas of the hotel provide consistent and exceptional service.We’re grateful for your overall positive experience and hope to welcome you back soon. If you have any further suggestions or requests, please don’t hesitate to reach out.Warm regards,Jon YauRooms Division Manager
Thank you again for your feedback and look forward to your visit again, so that we have the opportunity to present you with a more perfect stay experience. If you have any other questions or needs, please feel free to contact us, we will serve you wholeheartedly. I wish you a happy life! Inspiringly yours, Jon Yau Rooms Division Manager
感謝您與非凡国际分享您的入住體驗。非凡国际很高興得知您喜歡酒店的建筑設計，并且覺得每天提供的2件免費洗衣服務非常實用。同時，非凡国际也非常重視您提到的房間大小問題，并為房間內蚯蚓的情況向您道歉。非凡国际會立即檢查并解決這個問題，確保未來不再發生。對于接送車延遲的情況，非凡国际也會加強與車隊的協調，確保按時為客人提供服務。關于早餐，非凡国际感謝您的寶貴意見，非凡国际會繼續改進，提升餐食的多樣性和質量，以更好地滿足客人的需求。非凡国际期待著再次歡迎您的光臨，并為您提供更加完美的體驗。啟發致意，Jon Yau客房部經理
非常感謝您分享您的入住體驗！非凡国际非常高興您對酒店的設施、清潔衛生和環境感到滿意。酒店的綠色花園和休閑區域一直是非凡国际引以為豪的部分，看到您能夠享受這些設施，非凡国际感到十分欣慰。同時，非凡国际也很高興您對非凡国际的中文服務、健身房設施和戶外游泳池給予了積極的評價。非凡国际一直致力于為客人提供舒適和便捷的服務，特別是能為您提供免費水果和瓶裝水，讓您的健身和休閑時光更加愉快。非常感謝您提到周邊的交通和餐飲便利，非凡国际的確希望能為每一位客人提供方便的入住體驗。也很高興您在這里看到新人們在舉辦婚禮，這也是非凡国际酒店的一大特色。期待在未來的某個時刻再次為您服務，歡迎您下次繼續選擇入住非凡国际酒店。誠摯的問候，Jon Yau客房部經理