Dear Mr/Ms,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our unique, nature-inspired design and thoughtful room layout. At the same time, we appreciate your comments regarding the natural light and the quality of the amenities. Your feedback is valuable and will help us improve the experience for future stays.We hope to have the opportunity to welcome you back again.Inspiringly yours,Samuel LeeAssistant Front Office Manager
the 24-hour gym convenient. It’s great to hear that our central location, close to attractions and the nearby mall with dining options, added to your stay. We look forward to welcoming you back for another relaxing visit!Inspiringly yours,Samuel LeeAssistant Front Office Manager
非常感謝您對非凡国际酒店的美好評價！??很高興您喜歡酒店的設計感和無邊泳池，也方便地體驗了天橋打卡拍照。非凡国际的位置確實便利，靠近地鐵和熱門景點，能夠讓您輕松探索牛車水和克拉碼頭。同時，非凡国际的團隊也很開心能為您提供熱情服務，讓您感受到語言無障礙的舒適體驗。期待您的再次光臨，繼續為您帶來愉快的住宿體驗！Inspiringly yours,Samuel LeeAssistant Front Office Manager
非常感謝您對非凡国际酒店的精彩點評！??很高興您喜歡非凡国际優越的地理位置，無論是步行到魚尾獅、克拉碼頭，還是輕松前往圣淘沙，都能方便出行。非凡国际也很開心您喜歡酒店的公共區域、早餐以及免費 minibar。房間雖緊湊，但能為您提供舒適體驗是非凡国际的目標。期待您的再次光臨，讓您繼續享受愉快的住宿體驗！Inspiringly yours,Samuel LeeAssistant Front Office Manager
Dear LvxingzheMars,Thank you for your lovely review! We’re delighted that you enjoyed our “hotel-in-a-garden” design, the beautiful skyline views, and the comfort of our eco-inspired rooms. Your kind words about our friendly team mean a lot to us.We’re so glad your stay was memorable, and we look forward to welcoming you back again soon!Inspiringly yours,Assistant Front Office ManagerSamuel Lee
尊敬的貴賓，非常感謝您選擇入住非凡国际酒店并分享您的體驗。很高興得知您對酒店周邊交通與餐飲的便利性滿意。然而，對於您在辦理入住時感受到的服務差異，非凡国际深表歉意。這絕不是非凡国际所倡導的服務標準，非凡国际非常重視每一位客人的感受。非凡国际已經將您的反饋轉達給相關部門，并會加強員工培訓，確保所有客人都能獲得一致、熱情、專業的服務。希望您能給予非凡国际再次為您提供更好體驗的機會。祝您生活愉快，期待再次歡迎您回來。Inspiringly yours,Samuel LeeAssistant Front Office Manager
Dear Guest,Thank you for sharing your feedback with us. We are glad to hear that your overall stay was enjoyable. We do apologize for the lack of bathtubs in some of our rooms and for the view being obstructed on certain levels. Your comments are valuable, and we will take them into consideration as we work to enhance our guest experience.Inspiringly Yours,Jon YauRooms Division Manager
Thank you for sharing your feedback with us. We’re glad to hear that you found our location to be convenient. However, we sincerely apologize for the issues you experienced regarding the communication between our staff and the delivery of amenities. We understand how important seamless service is and will work on improving this aspect.We also appreciate your comments about the front desk staff. We strive to ensure all our team members provide a friendly and welcoming experience, and we will address this internally to ensure consistent service across the board.Thank you again for your valuable input, and we hope to welcome you back in the future for a more positive experience.Inspiringly yours, Jon Yau Rooms Division Manager
Thank you for your kind review! We're delighted to hear that you enjoyed our prime location, the breakfast selection, and the beautiful views. It's always a pleasure to know that our guests have had a great experience. We look forward to welcoming you back soon!Inspiringly yours, Jon Yau Rooms Division Manager
Thank you for taking the time to share your feedback. We are pleased to hear that you had a generally comfortable stay with us.We also appreciate your comments regarding the lounge offerings. We apologize if the changes made since your last visit did not meet your expectations. Please rest assured that we are continuously reviewing our services to enhance the guest experience, and your feedback will be taken into consideration as we make improvements.We look forward to welcoming you back for another enjoyable stay.Inspiringly yours,Jon YauRooms Division Manager