Dear Valued Guest,Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet expectations, and we sincerely apologise for the inconveniences you encountered upon arrival and during your stay. Guest comfort and satisfaction are our top priorities, and your feedback regarding room allocation, noise, and facilities has been shared with the relevant teams for immediate review and improvement.We hope to have the opportunity to welcome you back, ensuring a seamless and more enjoyable stay in the future.Sincerely,Amara Singapore