Dear Valued Guest,Thank you for taking the time to share your thoughts. We’re sorry to hear that certain aspects of your stay did not meet expectations. Please be assured that your comments have been noted and shared with our management team for review, as we continually strive to enhance the guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Best regards,Amara Singapore
Dear Addisonyang,Thank you for taking the time to share your experience. We sincerely regret to hear that your stay did not meet expectations, and we truly apologise for the inconvenience caused. Your feedback regarding room allocation, cleanliness, and service has been shared with our respective teams for immediate review and improvement. We value your comments as they help us enhance the guest experience, and we hope to have the opportunity to welcome you back for a more seamless and comfortable stay.Best regards,Amara Singapore
Dear Minnie-Mine,We’re pleased to hear you enjoyed our convenient location and comfortable family facilities. We also value your constructive feedback on housekeeping, which has been shared with our team to improve future stays. We hope to welcome you and your family back for an even smoother experience.Warm Regards,Amara Singapore
Dear Sheris,Thank you for your kind review and for choosing to celebrate such a meaningful occasion with us. We are delighted to know that our team made you feel warmly welcomed at check-in and that your room provided the comfort you were looking for. Please accept our apologies for the impression left at check-out as this is not the level of service we strive to deliver. We are grateful for your gracious feedback and look forward to welcoming you back for an even more seamless experience.Warm Regards,Amara Singapore
Dear Keagan,Thank you for your review! We’re delighted you enjoyed our convenient location and well-appointed rooms. It’s wonderful to know you would choose to stay with us again, and we look forward to welcoming you back for another memorable visit.Best Regards,Amara Singapore
Dear Jesy,We’re thrilled to know your first stay with us was such a pleasant surprise. It’s wonderful that you enjoyed the spacious room, deep soaking tub, thoughtful amenities, and the warm service of our team. Your suggestions have been well noted, and we look forward to creating another delightful experience for you soon.Warm Regards,Amara Singapore
Dear Jenn,We’re glad you appreciated the comfort and cleanliness of your family room, and we also value your feedback regarding the bathroom layout. Your comments have been shared with our team for future improvements. We hope to welcome you and your family back soon.Warm Regards,Amara Singapore
Dear まなみだよ,Thank you for your outstanding review. We are delighted to know you enjoyed our clean rooms, thoughtful in-room facilities, and the refreshing experience by the pool. It’s wonderful to hear that our water purifier added convenience to your stay, and that our location, close to both Tanjong Pagar and Maxwell MRT stations, made exploring Singapore seamless.We look forward to welcoming you back on your next visit to Singapore for another memorable stay.Warm regards,Amara Singapore
Dear Mei Kuen,Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations and sincerely apologise for any shortcomings you encountered during your family vacation.Your feedback has been shared with our team for immediate review, and we hope to have the opportunity to welcome you and your family back in the future to provide a stay that reflects the high standards we are known for.Warm regards,Amara Singapore
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, nearby local food options, and our facilities. We sincerely apologise if any of our team did not meet the high standards of service we strive to provide, and we will ensure your feedback is shared with the team to improve consistency in warmth and attentiveness.We hope to welcome you back to experience the full hospitality that we strive to provide. Sincerely,Amara Singapore