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布吉乐古浪悦椿度假村

Angsana Laguna Phuket

优惠码：11837 ENGLISH | 简体中文 | 繁體中文

Guest user（家庭旅游） 2024-07-01
酒店大堂很漂亮，房间也足够大，特别赞的是它们家的泳池，池水干净。大海边的沙子也很细腻，沙滩边人也很少。酒店的早餐就中规中矩吧，吃完早餐可以休闲的慢慢走回房间或者酒店也有接驳车送回房间，整个酒店的绿化很好，园林风格，很适合度假。
酒店回复：
Dear Valued guest,May I take this opportunity to offer our thanks for your review regarding your recent visit. We were delighted to hear that you had an enjoyable stay at Angsana Laguna Phuket and that our resort, room, pool, beach, buggy service and landscape were special highlights. Your inspiring feedback will certainly be shared with our team members.Your observation regarding the breakfast has been shared with our Executive chef and his culinary team for further review and action. We aim to offer a variety of breakfast choices to cater to different preferences and strive to enhance our breakfast experience better meet the expectations of our guests.Once again, thank you for sharing your thoughts with us. We value your patronage and do hope that we have the opportunity to welcome you back in the near future.Sincerely yours,Kanittha DetmakHotel Manager
Guest user（家庭旅游） 2024-07-01
15年的时候来住过一次，老公对这里印象非常好，所以这次来说一定要在这里住两天。酒店还是10年前的样子，有在翻新，早餐也是一如既往的丰富。唯一不足的一点是没有接驳车到入口，只能走路或打车
酒店回复：
Dear Valued guest,Thank you for your review and for choosing to stay with us again. We are thrilled to hear that your husband’s positive experience in 2015 led you to return, and we are glad you enjoyed our breakfast offerings.Regarding the shuttle bus service, please note that it operates four times a day in the afternoon between Canal Village and the Laguna Entrance. We apologize if this information was not clearly communicated.Thank you for your continued support, and we look forward to the opportunity to welcome you back.Sincerely yours,Kanittha DetmakHotel Manager
Guest user（独自旅游） 2024-05-01
第二次入住悦椿，之前住过马来西亚槟城的悦椿，这次入住布吉拉古纳悦椿同样令人印象深刻。酒店位于拉古纳度假区内，环境非常不错，绿树成荫，酒店有内湖有私家海滩。遇到晴好的天气在私家海滩可以看到很美的落日。卫生：卫生状况很好，可以放心光脚踩在房间地板上，没有任何担忧。设施：设施完善，酒店有一定的年头了但胜在维护得还不错。服务：服务让人满意，酒店员工见面会主动打招呼，哪怕在忙其他的事情也会先停下手中的工作向你问好，主动接送客人去海滩回房间。餐厅的餐食选择多，味道好，有多种果汁和鲜切热带水果供选择，且品质相当不错。悦榕集团的管理水平十分值得信赖。
酒店回复：
Dear Valued guest,Many thanks for choosing Angsana Laguna Phuket as your travel destination and for taking time to share your remarkable experience.Your review is truly encouraging and supports our aim to deliver exceptional service and create lasting and treasured memories for all guests.Thank you for taking your time to share your memorable experience. We look forward to welcoming you to our “Island within an Island” resort in the near future.Sincerely yours,Kanittha DetmakHotel Manager
Guest user（Couples） 2024-04-01
Good Location, nice breakfast options and staff is friendly. Rooms are not in good condition. Old rooms including bathrooms.
酒店回复：
Dear Charmish,We greatly appreciate the time you have taken to share your experience regarding your recent stay at Angsana Laguna Phuket. Thank you for your compliments regarding the location, breakfast, and staff.We are sorry to learn that you did not feel our room conditions was up to your expectations. We can assure you that we have been working hard in these area. We also do operate a continuous maintenance program throughout the resort, especially the interior of the guest rooms to endeavor that our usual high standards are maintained. There are many projects were underway on our journey to keep the excellent reputation and spirit of Angsana Laguna alive.Once again, thank you for the comments which will help us in our ongoing efforts to improve our product and service. We do look forward to have the pleasure of welcoming you back.Sincerely yours,Kanittha DetmakHotel Manager
Guest user（Couples） 2024-01-01
The reception was slow in attending to our checking. rooms were dated although big. several areas not properly cleaned, like lamps. bed was terribly soft n old. desperately needs replacement. didn't expect this of an angsana hotel. we had just come from the racha where everything was impeccable, and price was similar to angsana. so comparison was very clear. killed a mossie in the room and there was blood on the floor, which was not cleaned for the remaining 2 nights we were there. disappointing with maintenance n upkeep. had to keep asking housekeeping for top up of mossie pads and essential oils for the burner.
Guest user（Travel with friends） 2023-11-01
The front desk staff is dumb and slow, not proactive and very lazy, you have to use very commanded words and attitude to order them otherwise you can't get what you want in this resort which deserves the brand the value. Overall environment is good, very relaxing, the resort is well maintained unless some construction ongoing. Beach is nice but NOT clean trash is not collcted and there are ***** after use laying on the beach.
酒店回复：
Dear bbbyyyy,We appreciate you taking the time to share your experience of your stay with us. Your feedback has been noted and will be followed up in our regular operational reviews to help improve our product and services. Thank you for letting us know about this circumstance. We hope that we will have the opportunity to welcome you back in the future. Sincerely yours,Kanittha DetmakHotel Manager
Guest user（Couples） 2023-10-01
We stayed at Angsana for about 5 days , it was the Chinese National holiday so it was a little busy , The room we booked was very nice the only downside is it didn’t have a bathtub. The breakfast was amazing everyday and the resort has many activities you can do before you start exploring outside. it’s also currently under construction so some places were closed. It’s right at the beach , that was a plus
酒店回复：
Dear Nobuhle,Thank you for your review and for staying at Angsana Laguna Phuket. It is fantastic to hear that you were particularly impressed with our location, breakfast, and activities. As you have correctly pointed out, the rejuvenation works currently being undertaken at the resort are scheduled in an effort to further enhance the overall guest experience. It is from and through the feedback of our customers, that we were able to identify the most important areas requiring improvements and we have taken the opportunity of the lowest demand period of the year to program as many works as possible. We are truly sorry for any inconveniences you have encountered because of this.The team of Angsana Laguna Phuket is looking forward welcoming you back to explore our resort again in the near future.Sincerely yours,Kanittha DetmakHotel Manager
Guest user（Family） 2023-10-01
We chose the hotel as the location for a long awaited family reunion with my husband’s family as they have a huge range of activities we felt would suit all the family. The hotel is in varying stages of renovation and upgrading which meant two of the restaurants were out of action which we were informed of upon our arrival. Our ‘grande’ room was also one which hasn’t yet been renovated and after 24 hours we realised that there was some mould in the room and our clothes and the bedding felt damp to the touch as well as the room smelling musty. The rooms of our family members had been renovated more recently and didn’t have any issues. I received an email for a ‘during stay survey’ and shared my feedback accordingly. I can’t fault the hotel’s response which was to contact me the same day and request to meet with me. I met an assistant manager, Joe, who was very helpful and we ended up moving rooms to a fabulous pool side room as well as receiving an invite to the excellent Thai buffet a their Baan Talay restaurant. I was genuinely impressed at the clear desire to receive feedback and make improvements. We’ll be returning some time in the next year and I look forward to enjoying the newly refurbished restaurants which were out of action this time. The breakfast buffet was varied and there was a huge range of complimentary activities which we didn’t get to try much of this time but look forward to on our next stay.
酒店回复：
Dear Barton,Thank you for taking time to share with us your experience at Angsana Laguna Phuket. We apologize for the unpleasant you encountered regarding the room condition issue, however we are glad to hear that the problem were promptly rectified. Once again, thank you for the comments which will help us in our ongoing efforts to improve our product and service. We do look forward to have the pleasure of welcoming you back.Sincerely yours,Kanittha DetmakHotel Manager
47EB72BAFDDCD0D4（其他） 2017-08-28
酒店挺好的，非凡国际入住的时候前台还给了小点心，服务挺周到的，酒店的自助餐也不错，值得去吃，价格合理，入住的客人还有优惠。值得大家信赖！
15860010664（其他） 2017-08-08
是在一家KTV上面，有点吵。电梯共用出入人有点杂。

布吉乐古浪悦椿度假村预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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布吉乐古浪悦椿度假村地址：布吉府 · 布吉 · · 274W+8CH, 10 Moo 4, Srisoonthorn road Cherngtalay, Choeng, 它朗县 83110, 布吉府, 泰国

布吉乐古浪悦椿度假村 ◎ Angsana Laguna Phuket
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布吉乐古浪悦椿度假村

客户评价 由实住客人提供的真实点评

Guest user（家庭旅游） 2024-07-01

Guest user（家庭旅游） 2024-07-01

Guest user（独自旅游） 2024-05-01

Guest user（Couples） 2024-04-01

Guest user（Couples） 2024-01-01

Guest user（Travel with friends） 2023-11-01

Guest user（Couples） 2023-10-01

Guest user（Family） 2023-10-01

47EB72BAFDDCD0D4（其他） 2017-08-28

15860010664（其他） 2017-08-08

客户评价由实住客人提供的真实点评