Dear Valued guest,Thank you for sharing your feedback about your recent stay. I am delighted to hear you enjoyed our beach facilities and the rich variety of fresh fruit at breakfast.I am sorry to hear about the low water flow from the shower head and will ensure our maintenance team addresses this promptly. While our location offers a tranquil retreat, I understand it may feel a bit remote, and I appreciate your understanding.I am truly sorry about your encounter with jellyfish and hope you are feeling better now. Your safety and comfort are our priorities, and we will review how we communicate marine conditions to guests.Your feedback is invaluable in helping us enhance our services. We hope to welcome you back in the future for an even more enjoyable experience.Sincerely yours,Kanittha DetmakHotel Manager
Dear Nickel04,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and plan to return. We truly appreciate that you found our place lovely and that our staff's exceptional service made a positive impression on you. Our team is dedicated to providing outstanding experiences for our guests and your appreciation motivates us to continue delivering the best service possible. We look forward to welcoming you back for another enjoyable stay.Sincerely yours,Kanittha DetmakHotel Manager
Dear Valued guest,We appreciate you taking the time to post your review of your stay with us and are delighted to hear that you found the room comfortable and appreciated the cleanliness of our swimming pool. It is great to know that our efforts to arrange early check-in according to your needs and provide excellent service met your expectations.We are also pleased that you enjoyed the hotel’s environment and the opportunity to see the small animals around the property. It brings us immense joy to know that your family had such a delightful experience.We look forward to welcoming you back for another memorable stay.Sincerely yours,Kanittha DetmakHotel Manager
Dear Valued guest,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed our friendly staff and the warm welcome with butterfly pea flower drinks, bracelets, and towels at check-in. It's great to know you took advantage of our shuttle service and found our beach access so convenient. We hope you had a relaxing time on your balcony and created lasting memories during your stay.We do look forward to have the pleasure of welcoming you back.Sincerely yours,Kanittha DetmakHotel Manager
Dear Wahlström,I would like to extend our thanks for sharing your feedback on Angsana Laguna Phuket. We’re pleased to hear that our hotel was a great fit for your family resort experience and that you enjoyed the pool, as well as found our facilities clean and well-maintained. We’re also glad you had the chance to explore our Thai boxing classes and appreciate your positive mention of our instructor. Your encouraging comments will certainly be shared with the team.We look forward to welcoming you and your family back for another memorable stay.Sincerely yours,Kanittha DetmakHotel Manager
Dear Valued guest,Thank you for sharing your detailed feedback about your stay at Angsana Laguna Phuket. We’re delighted to hear that you had an overall positive experience with us.We appreciate your insights into the hotel's location and amenities. It’s great to know you enjoyed the pool room, direct water access, and the beautiful lake and sea views. We’ve noted your comments about the sunken bath and water quality and will address these concerns to make improvements.We are pleased that you found our service and amenities to be of high quality despite these issues. We hope to have the opportunity to welcome you back in the near future.Sincerely yours,Kanittha DetmakHotel Manager
Dear Fung,Thank you for taking your time to share your experience at Angsana Laguna Phuket. We are never glad to hear that we have not delighted a guest however always grateful for the feedback.We have reviewed your comments as a team, especially in relation to the leakage and the furniture conditions, and are very sorry to hear that you were so disappointed. Rest assured that all your feedback will be followed up in our regular operational reviews to help improve our product and services. Please accept our sincere apologies for any shortfall in the product quality you might have suffered. Whilst we will not be able to change your impressions based on this experience with our resort, we do hope that we may have the opportunity to regain your confidence and look forward to having the pleasure of welcoming you back.Sincerely yours,Kanittha DetmakHotel Manager
Dear Meng Heng Gooi,Thank you for taking time to share your experience at Angsana Laguna Phuket. Our team is pleased to note that you had an enjoyable stay with us. Your praise for our amenities, staff, and service, is the most appreciated and it will certainly inspire our team spirit. We look forward to having the pleasure of welcoming you back sometime in the near future.Sincerely yours,Kanittha DetmakHotel Manager
Dear Valued guest,Many thanks for choosing Angsana Laguna Phuket as your travel destination and for taking the time to share your experiences with others. We are pleased to learn that, in general, you were impressed with our pool access room, beach, and service. Your enriching feedback is always most appreciated helpful for us in maintaining a high level of service to our guests. We look forward to welcoming you to our “Island with in an Island” resort in the not too distant future.Sincerely yours,Kanittha DetmakHotel Manager
Dear Valued guest,We appreciate you taking your time to share your experience regarding your stay at Angsana Laguna Phuket. Please rest assured that all your feedback, from the hotel facilities conditions to the breakfast experience will be followed up in our regular operational reviews to help improve our product and services. Please accept our sincere apologies for any shortfall in the product quality and service experience you might have suffered. Whilst we can not change your initial experience with our resort, we do hope that we may have the opportunity to regain your confidence and look forward to having the pleasure of welcoming you back.Sincerely yours,Kanittha DetmakHotel Manager