Dear dreamer_ukLondon, Thank you so much for your wonderful review. I am delighted to know that your stay felt like discovering a hidden gem in the heart of Yucatán. It truly warms our hearts that you felt welcomed by our team — and please don’t worry about your Spanish, we are always happy to help guests feel comfortable communicating in any way they can. I will gladly share your message with César; he will be thrilled to hear that you enjoyed learning about the history of the hacienda and that you remembered his plans for the English classes — the first lesson went very well, and the community is eager for more! We are also very happy that you enjoyed our food, cocktails, the beauty of the pool area, and the comfort of your room. Our secluded location is indeed a peaceful retreat, and we’re glad that you were able to enjoy that tranquility while still being close to incredible places like cenotes and Uxmal. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again very soon — your home in Yucatán will be waiting for you. Warmest regards, Herman Reeling - General Manager
Dear Marquerite, Thank you very much for your wonderful review. We are delighted to know that you found our hacienda to be the perfect place to relax and unwind. It is a great pleasure to read that you enjoyed the beauty of our grounds, the elegance of our rooms, and the comfort of our bedding and linens. We are also thrilled that both pools, the restaurant, and the cocktails contributed to such a memorable stay. Your kind recognition of our team means a lot to us — their dedication to warm and attentive service is at the heart of every experience we provide. We truly appreciate your kind words and hope to have the pleasure of welcoming you back very soon for another peaceful and rejuvenating escape in Yucatán. Warm regards, Herman Reeling - General Manager
Dear Karen, Thank you very much for your beautiful words and for choosing Hacienda Santa Rosa to celebrate such meaningful days. It fills us with joy to know that the attention and warmth of our team made you feel at home — like part of our family. That is exactly the experience we strive to create for every guest. We are honored by your high recommendation and truly grateful that you took the time to share it. Knowing that you plan to return is the greatest compliment we can receive. We look forward to welcoming you back very soon — with the same authenticity, the same care, and even more special memories to share together. Warmest regards, Herman Reeling - General Manager
Dear Manuel, Thank you very much for your kind review. We are delighted to know that you enjoyed a relaxing stay with us and that the comfort of our rooms and the quality of our food contributed to a pleasant experience. We truly appreciate your recognition of Fidel and Héctor — they will be very happy to know they helped make your visit memorable. Our team takes great pride in sharing the history and hospitality of this special place. We hope to have the pleasure of welcoming you back soon for another peaceful escape surrounded by the rich heritage of our hacienda. Warm regards, Herman Reeling - General Manager
Dear Agnes, Thank you very much for your lovely review. We are delighted to know that you enjoyed the beauty of our hacienda — both during the day and at night — as well as the tranquility and comfort of our pool area. It also makes us very happy to hear that our team made you feel so well cared for. Anticipating our guests’ needs is an essential part of the hospitality we strive to deliver every day. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon for another peaceful and memorable stay. Warm regards, Herman Reeling - General Manager
Dear O193QUpeterh, Thank you sincerely for your thoughtful and generous review. It is a true pleasure to know that your time at Hacienda Santa Rosa became one of the memorable highlights of your four-month journey through Central America. We are delighted that you enjoyed the peaceful atmosphere of the property, the carefully preserved history, and the comfort of the rooms — which indeed offer a window into the hacienda’s colonial past. Your words beautifully describe the experience we hope to provide: luxury without the fanfare, rooted in authenticity and tranquility. It is also wonderful to hear that the proximity to the Tren Maya Maxcanú station made access to our hacienda convenient — we are excited to welcome many more travelers discovering this region through the new railway. Your appreciation of our team means a great deal to us. Their discreet yet attentive service is driven by passion for sharing the heritage and spirit of this land while ensuring every guest feels genuinely cared for. We are honored by your high recommendation and truly hope to have the pleasure of welcoming you back again — whether for another peaceful retreat or to reconnect with the rich history and nature of Yucatán. Warmest regards, Herman Reeling - General Manager