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安達仕邁阿密海灘, 凱悅

ANDAZ MIAMI BEACH, BY HYATT

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Guest（Other） 2025-12-01
I stayed at Andaz during Art Basel this year, and it was a wonderful experience. Super welcoming staff, incredible breakfast buffet, nice pools, and literally everything you expect form and excellent hotel! I would certainly go back!
酒店回復：
Hello Soheil,It was lovely to welcome you to our upscale offering here at Midbeach during the festive Art Basel period! We're delighted we could introduce you to Andaz Miami, and it's wonderful to hear you'll be back! Until then!Warm regards,Zack Hay, Resort Manager
Guest（Other） 2025-12-01
Th staff was wonderful, the rooms were clean and comfortable, the service was great. My only improvement would be more kid friendly menu items - they had stuff off menu at dinner, but it would be nice to have options at breakfast (half priced buffet for example). The pool/beach menu was great.
酒店回復：
Hello Melissa,Thank you for joining us in Miami, and we trust that your five-star rating means you and your family made lasting memories here in the Florida sunshine. We appreciate your suggestion to make our breakfast options at Aquasal more family-friendly, and we hope to welcome you all back again soon!Warm regards,Zack Hay, Resort Manager
Guest（Other） 2025-12-01
Great staff. Good bar and very good food program. Room are a bit cramped for a family but to be expected given the architecture. Andaz maintains a fairly premium experience. We enjoyed the stay and would stay again.
酒店回復：
Hello Joel,Thank you for sharing your positive score and praise for our attentive team, premium offerings, and luxury touches! We're glad you appreciated our art deco architecture, our Jose Andrés cuisine, and our bar. Next time, we know we can situate you and your family in the perfect space for your needs!Until then!Warm regards,Zack Hay, Resort Manager
Guest（其他） 2025-11-01
Zimmer war super, Teppich etwas viele Kaffeeflecken, Lage des Hotels prima. Wir hatten eine tolle Zeit.
酒店回復：
Hello Oliver,Thank you for sharing your top score and celebrating our Midveach location. We are glad you settled into your room comfortably overall, though we apologize for the stain you describe on your carpeting. We will address this immediately.We love that you had a wonderful time, and we hope to see you again.Warm regards,Zack Hay, Resort Manager
Guest（情侶） 2025-11-01
Food was bad especially room service breakfast, terrible. Front desk staff should not be in the hospitality industry. But the pool/bar staff were awesome. Also the massage was not good and charged way more than was quoted.
酒店回復：
Hello Brian,Thank you for taking the time to share your feedback. We're truly sorry to hear that several aspects of your stay did not meet expectations. Your comments regarding the room service breakfast, front desk experience, and spa pricing are concerning, and we sincerely apologize for the inconvenience and frustration caused.We’re grateful, however, for your kind words about our pool and bar team. It’s wonderful to know they made a positive impression, and we’ll be sure to pass along your appreciation to them.Please know that your feedback is being taken seriously, and we know we can elevate your score the next time you're in Miami.Warm regards,Zack Hay, Resort Manager
Guest（家庭旅游） 2025-11-01
There were many charges I wasn't expecting, like an automatic 20% gratuity at the restaurant, resort fee was high, valet fee was higher than advertised, taxes on top of everything, and I felt duped by $12 bottles of water at the restaurant.
酒店回復：
Hello Lee,Thank you for taking the time to share your candid feedback. We strive for transparency to ensure our guests are always aware of any pending charges or necessary fees, and we apologize that some caught you by surprise. We take your feedback to heart, and we hope we can leave you with a warmer lasting impression one day soon.Warm regards,Zack Hay, Resort Manager
Guest（其他） 2025-11-01
O Andaz transcende a defini??o de hospedagem, estabelecendo um novo padr?o de sofistica??o e excelência em servi?os. Sem dúvida, figura entre as experiências hoteleiras mais notáveis de que já desfrutei. Optar pela suíte Frente Mar é um investimento que recompensa: a vista é espetacular e a experiência, inigualável. O conforto é sublime: a cama, com pillowtop luxuoso e enxoval de 1200 fios, conta com secador potente, roup?o e ferro a vapor, é um convite ao descanso profundo. Pensando em cada detalhe, o quarto oferece uma cafeteira com reposi??o ilimitada de cápsulas e duas garrafas térmicas de cortesia para reabastecimento de água nas esta??es do hotel. O servi?o de praia, embora cotado a $50/dia, justifica cada dólar: o atendimento é surrealmente bom, complementado por uma sele??o de drinks e por??es espetaculares. A gastronomia do restaurante é divina. Por fim, o servi?o de Valet 24 horas ($55/dia) garante uma experiência de chegada e partida impecável, refletindo a qualidade do atendimento em todos os pontos de contato.
酒店回復：
Hello Flávia,Thank you so much for your beautifully detailed review. We’re truly honored to have provided you with one of the most remarkable hotel experiences you've ever enjoyed.It’s wonderful to hear that your Oceanfront Suite exceeded your expectations—from the luxurious linens and thoughtful amenities to the serene comfort it offered. We’re especially delighted that our beach service, culinary offerings, and valet experience all contributed to a seamless and memorable stay.Your kind words about our attention to detail and commitment to excellence mean the world to us. We’ll be sure to share your feedback with our team, who take great pride in creating unforgettable moments for our guests.We look forward to welcoming you back for another exceptional stay.Warm regards,Zack Hay, Resort Manager
Guest（其他） 2025-10-01
The hotel is gorgeous and everything is brand new. The rooms are luxurious and comfortable. The staff is super friendly and welcoming. Overall I absolutely love this hotel and will stay here again.
酒店回復：
Hello Betsy,We're so glad we could share our brand new look and many amenities with you! Thank you for relaxing in luxury with us, and we will certainly pass along your praise to our friendly and attentive team. Hurry back!Warm regards,Zack Hay, Resort Manager
Guest（情侶） 2025-10-01
The property used to be the confidante. We love the central location and the beach, but the soul of the hotel feels lost with the renovation. It’s nice, but we preferred the previous hotel
酒店回復：
Hello John,We appreciate your candid feedback and we can understand your nostalgia for the past! We're glad you did enjoy aspects of our reimagining of our property, and we hope you continue to find more to love about Andaz Miami Beach upon a subsequent visit to our ideal beachfront location. We'd love to win you over completely!Warm regards,Zack Hay, Resort Manager
Guest（情侶） 2025-10-01
Loved the hotel but the pics in Orbitz make you expect to have a direct view of the ocean which was not the case. Direct view was to another building and after going out to the balcony and looking to the right you will have ocean view,
酒店回復：
Hello,Thank you for sharing your feedack with us. As you may have discovered, our property is comprised of two buildings, and we do offer direct beach views from one of our towers. We hope we can settle you there the next time you join us. We'd love to have you back.Warm regards,Zack Hay, Resort Manager

安達仕邁阿密海灘, 凱悅預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

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安達仕邁阿密海灘, 凱悅地址：佛羅里達州 · 邁阿密海灘 · · 4041 Collins Ave, 33140 邁阿密海灘, 佛羅里達州, 美國

安達仕邁阿密海灘, 凱悅 ◎ ANDAZ MIAMI BEACH, BY HYATT
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安達仕邁阿密海灘, 凱悅

客戶評價 由實住客人提供的真實點評

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-11-01

Guest（情侶） 2025-11-01

Guest（家庭旅游） 2025-11-01

Guest（其他） 2025-11-01

Guest（其他） 2025-10-01

Guest（情侶） 2025-10-01

Guest（情侶） 2025-10-01

客戶評價由實住客人提供的真實點評