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卡萨德拉斯阿尔特斯-美利亚精选旗下

Casa de Las Artes, member of Meliá Collection

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Guest（Other） 2025-09-01
I travel the world for work, but while I'm doing business I always seek for spaces that elevate my hospitality experience. And I do have a thing for design hotels. As Spain's fast moving capital, Madrid offers a wide variety of options. But not all of them rise up to luxury, exclusive and memorable. Melia Casa de Las Artes is Madrid is the epitome of all what Madrid is. A historic building with Picasso art, salmon pink walls evoking museum ambiance, a bright and impeccable floor to ceiling library and event space, an awarded mid modern inspired restaurant, and a hand picked staff attending guests needs. From a hotel tour from concierge (recommended), to a delicious mediterranean breakfast at Mache restaurant (the space is a photographer/architect/art lover dream) , a classical music concert at the library (ask for their events calendar), to an afternoon swim at their first level pool, ending with a movie night in their own cinema (also a family favorite) , Melia Casa de Las Artes brings Melia's Collection brand to the highest level. Rooms are spacious, sound free, well lit, first class bedding, luxury amenities, and the most perfect pillows for a perfect rest after a day out in Madrid. Close to the cities top museums, best restaurants and of course, shopping, Barrio de las Letras is a dream for whoever seeks a morning walking on history filled alleys and the smell of fresh made bread while reading the book you meant to read and never had time before. Jose Chamorro, as it's brilliant director, leads a management team oriented to serve international clientele. Thank you Jose for your attentiveness, warmth and incredible details towards my stay. Staying at this hotel made me feel in a living and breathing museum, staying in Melia Casa de Las Artes is AN ART EXPERIENCE and nothing else.
Guest（情侣） 2025-08-01
A beautiful hotel with lovely staff. We especially liked the breakfast; a great buffet and you could choose one option from the menu. The library was a very comfortable place to sit and unwind after a day exploring Madrid. The staff were happy to bring a drink to us too. We slept very well in the huge bed. We’d happily return if in the area again.
Guest（Couple） 2025-08-01
We’ve stayed at the hotel this week and thoroughly enjoyed our experience. The location is really central and allowed us to walk everywhere. We didn’t use the metro but there is a station literally at the front of the hotel. Taxis also seemed plentiful. The hotel staff were lovely and we enjoyed breakfast and a little chat every day. We also made use of the indoor pool and the library, both very relaxing after our days exploring. There are plenty of restaurants nearby and we also enjoyed popping into the Mercado Anton Martin across the street. We would definitely stay again,
酒店回复：
Dear guest, Many thanks for this high rating. We are delighted that you appreciated our prime location in the literary heart of Madrid, with the Anton Martin Metro Station right at our doorstep for seamless exploration of the city. It brings us joy to hear that our team provided you with pleasant interactions during breakfast at our Maché Restaurant, where we strive to create memorable morning experiences. We are pleased that you took full advantage of our wellness facilities, including our serene indoor pool and our carefully curated library, both designed to provide perfect relaxation after exploring Madrid's vibrant streets. It would be a pleasure to welcome you back. Best wishes, Martina P., Voice of Customer Coordinator
Guest（家庭旅游） 2025-07-01
This hotel is absolutely beautiful. The rooms are clean, have good accomodations and products. They leave water for you every day, one bottle per person. The AC is perfect, which really matters in the hot humid June July Madrid weather. They have a nice coffee machine and tea kettle, plus snacks/drinks for purchase. The library downstairs is beautiful and cool (AC). They have a movie theater where they play movies twice a day on a schedule. It's a ten minute walk to Prado, maybe 15. The breakfast that is included, if you get that option, is pretty good plus you can order off the menu included if you prepurchase breakfast daily. I think it's worth it because it includes the menu items as well as cappuccinos , sodas, juices, waters. It wasn't super clear that things you order are also covered, so clarify that when you come. Also , the hotel itself has a cool history and some Dali lithographs in the lobby. Definitely a beautiful find for a hotel. My only heads up is that I don't love the area. Ten minutes up, ten minutes down - great areas. Just the hotel itself is on a ***** of the street that isn't as clean as I'd like. I did feel it's safe so I wouldn't stress
Guest（其他） 2025-07-01
The staffs at the entrance were very kind. They approached us when we looked like having difficulty finding a taxi and offered us to find a taxi for us. Further, after check out, my wife was not feeling well and was resting at the sofa in the hotel public area and they again approached us and provided us with various assistance.
Guest（其他） 2025-07-01
Stayed here for 5 days and really enjoyed it. The hotel is beautiful, very close to the museum triangle and literary quarter, quick walk to Plaza Mayor and centre, and Retiro Park. Rooms are spacious, though I found the layout a bit odd for mine as the sink and vanity was right as you enter the room and separate from the bathroom. Room amenities are excellent! Shampoo, conditioner, body wash, toothbrush and toothpaste kit, glass container has cotton pads, shower cap and Q tips. There is even a handheld steamer in the closet drawer, very convenient! Three complimentary bottles of water that are replenished when you opt for turndown, minibar and fridge has lots of options, and coffee machine. The library, gym and pool are all on the main floor which you pass to get to the elevator. Loved using the pool to cool down during the afternoon. There is a sauna and steam room as well, all amenities were clean and well maintained. Breakfast buffet had lots of good options and you get one free item from the menu if included with your room eg. Eggs benny, waffles, omelette. Staff are all super friendly and helpful. Breakfast team is quick to get your food order, coffee, clear plates. Front house team was really nice, I needed help with getting a few things (adapter broke and needed new one) and they were very accomodating. Had a great stay in Madrid and with this hotel, can highly recommend!
Guest（家庭旅游） 2025-07-01
Traveled with my wife and 2 kids (teens) We had a connecting room which was great. Facilities are clean, modern and secure. Beds are comfortable. Pillows are comfortable. Clean. Morning buffet was fantastic. And more importantly the staff !!! Yevgeniy was somehow always available to answer any questions. And all the staff were friendly, helpful, attentive and knowledgeable. Id definitely recommend this establishment to my friends and family.
Guest（Solo traveler） 2025-07-01
Stated for three nights in a superior room. Lovely staff, good breakfast, room well appointed - it was sleek but also comfortable. Lots of complimentary mineral water and lovely toiletries. Great location - walking distance to the museums, lots of places to eat nearby, a couple of small supermarkets close by too. I didn’t tell the hotel it was my birthday but they spotted it and gave me a cake and cava, a lovely treat!
酒店回复：
Dear Guest, Thank you for taking the time to review your stay. We are delighted that our team provided you with such a warm welcome and surprised you with a birthday celebration featuring cake and cava. Your appreciation of our well-appointed room with its premium mattress, complimentary mineral water, and luxurious toiletries truly warms our hearts. Our central location in the literary heart of Madrid, just walking distance from the iconic museums and vibrant dining scene, combined with our extensive breakfast offering at Maché Restaurant, seems to have perfectly complemented your stay. We look forward to welcoming you back on a future occasion. Best regards, Lara D., Voice of Customer Coordinator
Guest（情侣） 2025-07-01
Excelente, cuenta con el mejor staff entre ellos, Elena,Marke, Eugene, Juan Carlos, Nerea. Comendador por el sr. Chamorro. Todos ellos hacen una estancia inolvidable brindando no solo información sino calidez a todos los huéspedes.
酒店回复：
?Hola!, Gracias por su amable valoración. Nos llena de orgullo saber que nuestro equipo haya contribuido a hacer de su estancia una experiencia inolvidable. Su mención sobre la calidez y profesionalidad de nuestro personal refleja perfectamente el nivel de servicio personalizado que nos esforzamos por ofrecer a cada uno de nuestros huéspedes. Con la satisfacción de saber que se lleva tan buenas impresiones de nuestro hotel, le enviamos un saludo muy cordial esperando su pronto regreso. ?Hasta pronto! Lara D., Voice of Customer Coordinator
Guest（情侣） 2025-07-01
Uno de los mejores hoteles de Madrid. No lleva ni un a?o abierto por lo que todo es bastante nuevo y reformado. El hotel es precioso de ver, muy bien decorado, enfocado a las artes y a la relajación. El personal ha sido amable en todo momento, sin descuidar ni el mínimo detalle. La habitación Superior Room era muy bonita en cuanto a decoración, pero algo peque?a si la estancia es de varias noches se puede algo pesado estar ahí, pero la nuestra fue solo una noche, con lo cual estuvo genial?? Lo único que podría decir, es que la extracción del ba?o tenía algo de moho, ya que no había ventana y es normal que se condense. Los espacios comunes son maravillosos, desde la piscina con sauna y ba?o turco que pudimos disfrutar dos veces, el restaurante decorado exótico, y la biblioteca. El desayuno estuvo muy bien, con productos frescos y de calidad, pero lo que se ofrecía, por 30€, quizá el precio me parece algo elevado. En general, el hotel es algo único, en pleno corazón de Madrid, y Meliá no falla nunca.
酒店回复：
Estimada Se?ora, Le agradecemos enormemente que haya compartido su experiencia con nosotros. Nos complace enormemente saber que ha disfrutado de nuestro concepto único dedicado a las siete artes y que nuestro equipo le ha brindado un servicio atento y detallado. Es un placer saber que ha podido disfrutar de nuestras instalaciones de bienestar, incluyendo la piscina climatizada, sauna y ba?o turco, así como de nuestra biblioteca temática. Respecto al tama?o de la habitación Superior, contamos con categorías más espaciosas como nuestras habitaciones Deluxe de 26m2 para estancias más largas. En cuanto a la ventilación del ba?o, nuestro equipo de mantenimiento revisará el sistema de extracción para garantizar su óptimo funcionamiento. Entendemos su comentario sobre el precio del desayuno, aunque nos esforzamos por ofrecer productos frescos y de primera calidad. Nos alegra que haya valorado positivamente nuestra ubicación privilegiada en el corazón de Madrid y que haya podido disfrutar de nuestro desayuno con productos frescos y de calidad. Esperamos tener el placer de recibirles nuevamente en su próxima visita a Madrid. Atentamente, Caroline P., Voice of Customer Coordinator

卡萨德拉斯阿尔特斯-美利亚精选旗下预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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卡萨德拉斯阿尔特斯-美利亚精选旗下地址：马德里自治区 · 马德里 · · C. de Atocha, 83, 28012 马德里, 马德里自治区, 西班牙

卡萨德拉斯阿尔特斯-美利亚精选旗下 ◎ Casa de Las Artes, member of Meliá Collection
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卡萨德拉斯阿尔特斯-美利亚精选旗下

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-09-01

Guest（情侣） 2025-08-01

Guest（Couple） 2025-08-01

Guest（家庭旅游） 2025-07-01

Guest（其他） 2025-07-01

Guest（其他） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（Solo traveler） 2025-07-01

Guest（情侣） 2025-07-01

Guest（情侣） 2025-07-01

客户评价由实住客人提供的真实点评