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阿斯顿尊荣西马图庞及会议中心

Aston Priority Simatupang Hotel and Conference Center

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Guest user（商务非凡国际） 2024-08-01
服务很好，下次还来
酒店回复：
Dear Valued Guest,Thank you for your kind review for Aston Priority Simatupang Hotel & Conference Center. We are happy to hear that you were pleased with our service. We look forward to welcoming you back on your next visit.Warm Regards,Andi Gevika RizkiGeneral Manager
Guest user（Business travelers） 2024-06-01
Bed sheet has yellow stain, saw a small black cockroach in the wash room.
酒店回复：
Dear Fuci,We truly regret the discomfort caused by the stained bed sheet and the pest issue in the bathroom. Please rest assured that these matters are being taken seriously, and our teams are already working on enhancing our cleanliness and pest control measures to prevent this from happening again.Your experience is important to us, and we appreciate you bringing these concerns to our attention. We hope you'll give us another chance to provide you with the exceptional stay that you deserve. Thank you again for your feedback.Warm Regards,Andi Gevika RizkiGeneral Manager
Guest user（Couples） 2024-05-01
Stayed here for a friend wedding. Booking through Trip.com. Overall, room was nice but too DARK! no good spot for make up since its too dark. lighting very in need of improvement. Daytime light was okay since the room is surrounded by window, but at night, Junior suite room barely have any lights (only 2 hanging yellow dime light and the ceiling light above the window curtain.. imagine how dime is the room). Unfortunately, just after check in, found a small cockroach in the bathroom. went hidden after calling Housekeeping, but it was not dead. Pest control could be improved. For a four star hotel and higher category room type, i believe amenities could be improved. as the soap & shampoo provided was uncomparable below standard of other 4 star property like ascott / marriott, since they're using small tube of soap and shampoo. maybe they're cutting the cost there. breakfast overall was good. many variety of food from Indonesian - Asian - International. But eggs station could be improved, as during rush hour, the queue was quite long. It can be seen that the chef is overwhelmed and causing the food quality to go down.
酒店回复：
Dear Felice,Thank you for sharing your detailed feedback for ASTON Priority Simatupang Hotel & Conference Center. We sincerely apologize for the issues you encountered during your stay. Your comments about the lighting in the room, the pest control, and the bathroom amenities are noted, and we will address these areas for improvement. We appreciate your understanding and patience.We're glad to hear you enjoyed the breakfast variety, though we also acknowledge your suggestion regarding the egg station during busy times. We'll work on better managing peak hours to enhance your dining experience.Thank you again for your input. We hope to have the opportunity to welcome you back with a better experience in the future.Warm Regards,Andi Gevika RizkiGeneral Manager
Guest user（Family） 2024-04-01
Good food as always, nice and comfortable room
酒店回复：
Dear Valued Guest,Thank you for your kind words. We are thrilled to hear that you always have a great experience with ASTON Priority Simatupang Hotel & Conference Center.We look forward to welcoming you back again soon.Warm Regards,Andi Gevika RizkiGeneral Manager
Guest user（Couples） 2024-02-01
Rm 707 Main Dr very difficult to open and having problem to open the Dr from the inside.Room wall papers are torn.Housekeeping didn’t top up the complimentary drinks.Lighting at the main door and toilet keeps going ON & OFF by itself.
酒店回复：
Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. Your input has been noted, and we will immediately address these matters with the relevant teams.We deeply regret the inconvenience caused and appreciate you bringing these concerns to our attention. We hope you'll give us another opportunity to provide you with a more comfortable and seamless experience in the future.Warm Regards,Andi Gevika RizkiGeneral Manager
Guest user（Family） 2023-12-01
Front desk and Reservation Staffs helped me for connecting rooms, as requested. Satisfied with our stay as the rooms were clean and crisp. Breakfast menus were good. Staffs were friendly and helpfull. Great job you all!!
酒店回复：
Dear Putri Linda,We are incredibly grateful that you took the time out to leave a review for ASTON Priority Simatupang Hotel & Conference Center. We take pride in knowing you are happy with clean room, food taste, and quality of our staff services. Thank you very much for your valuable review, we really appreciate it and Looking forward to seeing you again soon.Sincerely,Andi Gevika RizkiGeneral Manager
Guest user（商务非凡国际） 2023-12-01
商务出行，不错，服务很好！就是周边太堵车了！
酒店回复：
Dear Valuable Guest,We are incredibly grateful that you took the time out to leave a review for ASTON Priority Simatupang Hotel & Conference Center. We take pride in knowing you are happy with quality of our staff services. Thank you very much for your valuable review, we really appreciate it and Looking forward to seeing you again soon.Sincerely,Andi Gevika RizkiGeneral Manager
Guest user（商务非凡国际） 2023-11-01
整体环境不错
酒店回复：
Dear Valued Guest,Thank you for visiting ASTON Priority Simatupang Hotel & Conference Center and we look forward to welcoming you back in the near future.Sincerely,Andi Gevika RizkiGeneral Manager
Guest user（商务非凡国际） 2023-11-01
酒店设施老旧，淋浴房花洒到处洒，水还不烫，洗脸盆的水放出来是黄色的，体验不好，被套还很脏，感觉没洗干净
酒店回复：
Dear Valued Guest,Thank you for choosing ASTON Priority Simatupang Hotel & Conference Center as your second home in Jakarta and please accept our sincere apologies for the shortcomings you experienced during your stay as these were not up to the standard you have come to expect from us. We definitely take your concerns and follow up with our associates to have an improvement soon.Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future and show the improvement made.Sincerely,Andi Gevika RizkiGeneral Manager
Guest user（商务非凡国际） 2023-11-01
早餐厅外面就是一个亲子水上游乐园，也是酒店的泳池，酒店早餐不错，房间干净整洁，服务人员态度很好，出差入住还是非常不错的！
酒店回复：
Dear JJMagic,We are incredibly grateful that you took the time out to leave a review for ASTON Priority Simatupang Hotel & Conference Center. We take pride in knowing you are happy with food taste, good services, and cleanliness. Thank you very much for your valuable review, we really appreciate it and Looking forward to seeing you again soon.Sincerely,Andi Gevika RizkiGeneral Manager

阿斯顿尊荣西马图庞及会议中心预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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阿斯顿尊荣西马图庞及会议中心地址：雅加达首都特区 · 南雅加达 · · No.Kav. 9, Jl. Let. Jend Jl. TB Simatupang No.2, RT.2/RW.2, Kebagusan, Ps, 巴杀明古, 12520 南雅加达, 雅加达, 雅加达首都特区, 印度尼西亚

阿斯顿尊荣西马图庞及会议中心 ◎ Aston Priority Simatupang Hotel and Conference Center
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阿斯顿尊荣西马图庞及会议中心

客户评价 由实住客人提供的真实点评

Guest user（商务非凡国际） 2024-08-01

Guest user（Business travelers） 2024-06-01

Guest user（Couples） 2024-05-01

Guest user（Family） 2024-04-01

Guest user（Couples） 2024-02-01

Guest user（Family） 2023-12-01

Guest user（商务非凡国际） 2023-12-01

Guest user（商务非凡国际） 2023-11-01

Guest user（商务非凡国际） 2023-11-01

Guest user（商务非凡国际） 2023-11-01

客户评价由实住客人提供的真实点评