Dear Fanny Septiarani,Thank you for sharing your staycation experience at Aston Priority Simatupang Hotel & Conference Center and your future arrival is truly awaited.Regards,Andi Gevika RizkiGeneral Manager
Dear ASHRAFSG,Thank you for your valuable review for Aston Priority Simatupang Hotel & Conference, especially for food quality at the restaurant.Your future arrival is trully awaited.Regards,Andi Gevika RizkiGeneral Manager
Dear Gedion Manuel,Thank you for bringing your experience to our attention. We are happy that your check-in was a positive start, but we are sorry to hear about the issues with cleanliness, food, and overall service.We hold ourselves to a higher standard and apologize that we missed the mark during your stay. Your comment have been noted and will be used for training and improvement.We hope to welcome you back for a better experience at Aston Priority Simatupang Hotel & Conference.Regards,Andi Gevika RizkiGeneral Manager
Dear Jason2099,Thank you for your valuable review at Aston Priority Simatupang Hotel & Conference Center and we look forward to welcome you back in the future.Regards,Andi Gevika RizkiGeneral Manager
Dear Sanjay SO,Thank you for your feedback for Aston Priority Simatupang Hotel & Conference Center and we are truly sorry to hear about your recent experience and sincerely apologize for the frustration caused by not being able to reach us by phone.This is not the level of service we aim to provide, and we take your concerns very seriously. We are currently reviewing our communication processes to ensure better responsiveness going forward.Thank you again for bringing this to our attention and we look forward to weloming you back soon for better experience.Warm Regards,Andi Gevika RizkiGeneral Manager
Dear Dira Septria Dwi,Thank you very much for your kind review about our breakfast stall and we look forward to welcoming you back soon at Aston Priority Simatupang Hotel & Conference Center in the near future.Warm Regards,Andi Gevika RizkiGeneral Manager
Yang terhormat ANUNG ADI,Terima kasih telah membagikan pengalaman menginap di Aston Priority Simatupang Hotel & Conference Center dan kami nantikan kunjungan Anda selanjutnya.Hormat kami,Andi Gevika RizkiGeneral Manager
Dear Ronald Evan Zigler,Thank you very much for your kind and detailed review. We’re happy delighted to know that you had a comfortable stay and enjoyed the friendly service, clean and fresh-smelling rooms, as well as the quick check-in process.It’s also wonderful to hear that our room service met your expectations and that our strategic location, ample parking, and 24/7 concierge service added convenience to your visit.Your kind words are a great motivation for our entire team, and we look forward to welcoming you back to Aston Priority Simatupang Hotel & Conference Center in the near future.Warm regards,Andi Gevika RizkiGeneral Manager
Dear Sook Wan Lee,Thank you for writing a review of ASTON Priority Hotel & Conference Center and we apologize for the inconvenience you experienced during your stay with the hotel regarding the less than expected room conditions, including the smell of cigarette smoke, inadequate lighting, and cleanliness of the room. This has been an important note for us to be able to improve the quality of facilities and services. Nevertheless, we greatly appreciate your compliments to our staff. It is great to hear that the service from our team was able to leave a positive impression amidst a less than pleasant experience.Once again, we apologize and we look forward to welcoming you back and showing you the improvements we have made.Warm regards,Andi Gevika RizkiGeneral Manager