Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards
Dear Guest,Thank you for choosing to stay with us again and for sharing your kind feedback. We are delighted to know you enjoyed the comfort of our rooms, the beautiful mountain and pool views, and the cleanliness provided.We appreciate your comment regarding the hand towels and will share this with our housekeeping team for review. Your input helps us improve, and we look forward to welcoming you back for another pleasant stay.
Dear N Husnee,Thank you for your thoughtful review. We’re delighted to know you had a pleasant and relaxing stay at The Chateau. Your kind words for our hardworking and attentive staff mean a lot and will be shared with the team for recognition.We’re glad you enjoyed the clean and comfortable room, the dining experience, and the superb location with its cool and beautiful atmosphere. We take note of your comments regarding pillow comfort and dinner variety, and will review these to further enhance guest satisfaction.We truly appreciate your recommendation and look forward to welcoming you again for another memorable getaway.Warm regards
Dear Wan Hasif,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.Regards
Dear Guest,Thank you for sharing your experience at The Chateau Spa & Wellness Resort. We’re delighted to know you enjoyed the cool hillside weather and our breakfast offerings. We sincerely apologize for the lack of communication regarding evening services, which caused confusion during your stay. Your feedback is valuable, and we will ensure that all services are explained more clearly to our guests moving forward.We appreciate your comments and look forward to welcoming you again for an even more seamless experience.Warm regards
Dear AaronKoh,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again.Regards
Dear Thineswaran Gevaratnam,Thank you for your kind feedback. We’re delighted you had a relaxed stay and enjoyed the spacious room and comfortable bed. We appreciate your suggestion regarding evening activities, and will look into ways to enhance the guest experience after hours. We look forward to welcoming you again soon.Warm regards
Dear Valued Guest,Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel.Regards
Dear VeeVian,Thank you for choosing to stay with us, we really appreciate it. We are glad that the overall cleanliness of our accommodation satisfied you, and we hope your stay was comfortable and you had a good night’s sleep at our property. Regards
Dear HouseofBee,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Regards