Dear Mr. Bruno, Thank you so much for your fantastic review! We're incredibly honored that you consider us one of the best hotels you've ever stayed at, and we're especially proud to be your top choice in Sardinia. It's wonderful to hear that you felt the unique Sardinian soul of our property. Your kind words about our facilities, staff, and location mean the world to us. We look forward to welcoming you back to our little slice of Sardinian paradise in the future! Kind regards, Maurizio Immacolato Hotel Manager
Gentile Mava1959, Siamo assolutamente lieti di leggere della sua gioia per questa cena, e la ringraziamo per aver trovato il tempo di condividerla con noi. La nostra più grande ricompensa è sapere che questi momenti rimarranno indelebili nella vostra memoria! Non vediamo l'ora di accogliervi nuovamente in un viaggio culinario... Cordialmente
Dear Madame Claudia, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you enjoyed your premium room, the welcome sparkling wine, and the many amenities including the spacious bathroom and fabulous breakfast buffet. It's wonderful that you found relaxation by the pool and beach, and that you had a fantastic massage experience at our spa. We appreciate your constructive comments regarding the upkeep and renovations. I'm pleased to inform you that we have a significant room renovation project scheduled to begin at the end of this season. Your feedback is invaluable as we strive to improve and provide the best possible experience for our guests. We hope to have the pleasure of welcoming you back in the near future to experience our upgraded facilities. Thank you once again for your review and for choosing to stay with us. Best regards, Maurizio Immacolato Hotel Manager
Gentile Zielinho10, A nome di tutto il team dell'Hotel Pitrizza Costa Smeralda, desidero ringraziarla sinceramente per il tempo dedicato per valutare il suo soggiorno. Siamo entusiasti di sapere che conserverete un bel ricordo del vostro dolce rifugio sardo. Speriamo di avere il piacere di riaccogliervi presto, Cordiali saluti, Maurizio Immacolato Hotel Manager
Dear Madame Catarina, Thank you for taking the time to provide such a detailed review of your recent stay at our hotel. We are delighted to hear about the many aspects of your visit that you enjoyed, and we appreciate your constructive feedback on areas where we can improve. We are thrilled that you appreciated the beauty and preservation of our hotel, the unique architecture, and the enchanting Mediterranean decor. It is wonderful to know that the thoughtful details, such as the hand-embroidered cushions and our selection of local materials, added to your experience. We are also pleased that you and your family enjoyed the stunning sea views, our pristine beach, and the personalized touches provided by our attentive staff. Your compliments on our recent updates, bar offerings, well-maintained gardens, private villas, efficient internal transportation, high-quality spa, luxurious hygiene products, impeccable cleaning service, and well-equipped gym are greatly appreciated. We are glad these elements contributed positively to your stay. However, we deeply regret the issues you encountered and apologize for any inconvenience caused. We have noted the problem with the reserved sun loungers and are working to improve our communication and reservation system to prevent such occurrences in the future. We are also addressing the feedback regarding our restaurant and the Kids Club to enhance the quality and enjoyment of these services. Your comments about the bed comfort, presence of insects, cost of water sports equipment, breakfast station hygiene, and acoustic issues in your chalet are valuable, and we will take steps to improve these areas. We appreciate your suggestions and will consider investing in our gastronomic offerings and improving room acoustics to ensure a more comfortable and satisfying experience for our guests. Thank you once again for your insightful review and for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back in the future for an even more enjoyable stay. Warm regards, Maurizio Immacolato Hotel Manager
Dear Guest Thank you very much for your very positive comment. It is indeed a pleasure to know that you spent a wonderful time at the Pitrizza. We look forward to welcoming you again for a new memorable experience! Warm Regards Guest Experience Team