Chère Madame Pandolfi, Merci infiniment pour votre commentaire chaleureux! Nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et que notre h?tel, niché dans la nature, vous a charmé par son atmosphère intime et exclusive. Votre mention spéciale pour la gentillesse de notre équipe et la qualité de notre cuisine, en particulier les pates et les pizzas, nous touche beaucoup. Nous mettons tout en ?uvre pour offrir à nos h?tes des moments inoubliables, et savoir que notre plage vous a plu nous fait particulièrement plaisir. Nous espérons avoir le plaisir de vous accueillir à nouveau très bient?t. Cordialement, Maurizio Immacolato Hotel Manager
Dear Mr. Rodrigues, Thank you so much for your glowing review! We are truly honored by your kind words and thrilled to know that you had such a wonderful experience with us. It’s a pleasure to hear that our team made your stay unforgettable and that every aspect of your visit, from the service to the cuisine and the gardens, exceeded your expectations. We always strive to create a romantic and memorable atmosphere for our guests, and your feedback is the best reward we could receive. It was a pleasure to meet you personally, and I will be sure to share your praise with the entire team. We look forward to welcoming you back soon and are delighted that you’ll be recommending us to others. Until next time! Warm regards, Maurizio Immacolato Hotel Manager
Dear Mr. Green, We greatly appreciate your wonderful review! It’s fantastic to hear that you had such a positive experience with us. Your kind words inspire our team to keep striving for excellence in service. We can't wait to welcome you back again soon! Best regards, Maurizio Immacolato Hotel Manager
Dear Ercosan, Thank you for sharing your detailed feedback about your stay at Pitrizza. We truly appreciate your recognition of our hotel’s rich history and its unique blend of architecture with the natural beauty of Costa Smeralda. We are proud of Pitrizza’s legacy, and we always strive to ensure that our guests can experience the charm and heritage that makes our property special. However, we are sincerely sorry to hear that your recent experience did not meet your expectations. We regret that aspects such as the service, food quality, and the overall atmosphere did not live up to the high standards we aim to provide. Your comments regarding the team and the need for continuous improvement are well-noted, and we understand the importance of evolving with the times to maintain a 5-star experience. I would like to assure you that we are fully committed to enhancing our services and offerings. We are excited about the future and are confident that the upcoming changes will bring a renewed focus on delivering an exceptional guest experience while preserving the essence of Pitrizza. Thank you again for your honest feedback, and we do hope to welcome you back in the future to experience the improvements firsthand. Best regards, Maurizio Immacolato Hotel Manager
Dear kemalettinuenal, Thank you very much for this amazing feedback! We are happy to know that you enjoyed your stay at Hotel Pitrizza! Kind regards, Maurizio Immacolato Hotel Manager
Dear Jan, Thank you so much for your thoughtful and enthusiastic review. We are truly honored by your kind words and delighted that you and your wife found Hotel Pitrizza to be such a special place. It’s incredibly rewarding to hear that our efforts to provide an impeccable experience resonated with you, from the attentive service of our team to the quality of the facilities and the beauty of our location. We’re especially pleased that you enjoyed your dining experiences with us. Our culinary team strives to deliver excellence in every dish, and your praise for the food and service means a lot to us. Your comments encourage us to continue maintaining the high standards that you experienced during your stay. We hope to have the pleasure of welcoming you back to Pitrizza for many more perfect moments in the future. Warmest regards, Maurizio Immacolato Hotel Manager
Cher Monsieur Logoz, Un grand merci pour vos mots si élogieux ! Nous sommes ravis que vous ayez apprécié notre emplacement, notre plage privée, ainsi que la qualité du service offert par notre équipe. Vos compliments nous touchent profondément, et nous sommes heureux que vous considériez notre h?tel parmi les meilleurs. Ce serait un plaisir de vous accueillir à nouveau pour un autre séjour exceptionnel. Cordialement, Maurizio IMMACOLATO Hotel Manager
Dear Fahad, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay with us and appreciated our rooms, facilities, and the cleanliness of our hotel. It's great to know that our staff's politeness made a positive impact on your experience. We look forward to welcoming you back in the future! Best regards, Maurizio Immacolato Hotel Manager
Dear Madame Lai, Thank you so much for sharing such a heartfelt and detailed review of your recent stay at Pitrizza. We are truly touched by your kind words and are thrilled to hear that you had a memorable experience with us. It is incredibly rewarding to know that our teams, left such a positive impression on you. We take great pride in providing genuine and warm hospitality, and your acknowledgment of our team's dedication means the world to us. Rest assured, we will continue to preserve the unique Sardinian charm and character that make Pitrizza special. We also appreciate your constructive feedback on areas for improvement. Your suggestions regarding the gift shop, spa, availability of drinking water in the rooms, and resetting beach chair allocations have been noted and will be carefully considered as we strive to enhance our guests' experiences. Thank you once again for your glowing review and valuable insights. We look forward to welcoming you back to Pitrizza in the future and continuing to offer you the exceptional service and Sardinian hospitality you’ve come to love. Warm regards, Maurizio Immacolato Hotel Manager