Dear John,Thank you for your great feedback.We are pleased you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Ballina Homestead Motel.
Dear Catherine,Thank you for your amazing feedback.We are pleased you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Ballina Homestead Motel.
Dear Tahlia,Thank you for your amazing feedback.We are so pleased you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Ballina Homestead Motel.
Dear Shannon,Thank you for your feedback.We will look into the stove top in your room.We are pleased you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Ballina Homestead Motel.
Dear Andre,Thank you for your great feedback.We are pleased you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Ballina Homestead Motel.
Dear Laurence,Thank you for your feedback.We are pleased to hear you enjoyed your stay with us and we hope to see you again in the future.Kind Regards
Hi Carol,Thank you for taking the time to share your feedback. We sincerely apologise that your stay did not meet your expectations. We take cleanliness very seriously, and we are deeply sorry to hear about the issues you encountered. Please be assured that the room was thoroughly cleaned before your arrival, and we will certainly review our processes to ensure that such concerns do not arise in the future.Regarding the pet fee, we strive to clearly communicate our pet policy and the additional fee, which is outlined during the booking process as well as in our messages prior to your arrival. We regret that this was an inconvenience for you.We appreciate your feedback and will work to improve based on your experience. We hope you will reconsider staying with us again in the future.