Dear KeithHumph, I am truly delighted to read your kind words following your recent stay. It was a pleasure to welcome you to Trouville, and I am thrilled to know that your experience with us was so enjoyable. Your appreciation of our team's warmth and efficiency, particularly in assisting with parking upon your arrival, means a great deal. I will be sure to share your compliments with the entire staff, who take great pride in offering attentive and personalised service. I am equally pleased that your sea-facing room met your expectations in both comfort and design. We are committed to creating a serene and refined atmosphere for all our guests, and it is always rewarding to hear that this has been well received. Thank you once again for choosing to stay with us. I very much hope to have the pleasure of welcoming you back to Le Flaubert in the near future. Warm regards, Renaud Magnoux General Manager
Dear Guest, I sincerely appreciate your kind words and thoughtful feedback regarding your recent stay at Le Flaubert. It is a pleasure to know that you found our hotel charming and that our team’s hospitality contributed to making your experience a pleasant one. Offering you an upgrade was our pleasure, and I am delighted that you enjoyed the added comfort. I take note of your remarks regarding the lighting, shower size, and safe. While these aspects are indeed part of the hotel’s character, I understand how they may have affected your stay, and I truly appreciate your constructive insights. Your feedback is invaluable as we continuously strive to enhance our guests' experience. I am delighted that you would consider returning, and it would be a true pleasure to welcome you back to Le Flaubert in the future. Warm regards, Renaud Magnoux General Manager
Chers Clients, Je vous remercie sincèrement pour votre retour élogieux sur votre séjour au Flaubert. C’est un véritable plaisir de lire que vous avez apprécié le charme de notre établissement, la qualité de nos prestations ainsi que l’attention de notre équipe. Votre venue a co?ncidé avec une soirée hors du commun, marquée par la tempête Darragh, et je tiens à saluer votre compréhension face à ces conditions météorologiques exceptionnelles. Malgré les assauts du vent sur nos fenêtres, nous avons eu à c?ur de vous offrir une expérience à la hauteur de ce que nous souhaitons pour chacun de nos h?tes : un moment suspendu, hors du temps, bercé par l’atmosphère unique de notre maison. Nous sommes ravis que vous ayez retrouvé, après rénovation, l’ame du Flaubert que vous connaissiez, enrichie d’un esprit chaleureux et intemporel. Votre fidélité et vos impressions nous sont précieuses, et nous espérons avoir le plaisir de vous accueillir à nouveau, dans des conditions plus clémentes, pour un séjour encore plus enchanteur. Bien à vous, Renaud Magnoux General Manager
Chère Muriel, Je vous remercie sincèrement pour ce commentaire élogieux. Je suis ravi de lire que votre séjour parmi nous vous a apporté entière satisfaction. Votre appréciation de notre emplacement face à la mer, ainsi que de votre chambre avec balcon, me touche particulièrement. Nous avons à c?ur de vous offrir des instants d’exception, et savoir que la literie, les attentions de bienvenue et l’accueil chaleureux de notre équipe ont contribué à votre confort est pour moi une véritable source de fierté. Votre ressenti, qui traduit votre envie de revenir prochainement, est la plus belle des récompenses pour notre engagement quotidien. Nous serons enchantés de vous accueillir à nouveau et de faire de votre prochaine visite une expérience tout aussi mémorable. Dans cette attente, je vous adresse mes plus chaleureuses salutations. Renaud Magnoux General Manager
Gentile Ospite, La ringrazio di cuore per aver condiviso la sua meravigliosa esperienza presso il nostro hotel. Sono davvero lieto che abbia apprezzato la posizione unica de Le Flaubert, con la sua vista incantevole sulla spiaggia e la vicinanza sia a Trouville che a Deauville. è per noi un vero piacere sapere che il soggiorno nella nostra struttura, che lei ha definito una "bomboniera", sia stato arricchito dall'upgrade alla camera con vista mare e minibar a disposizione. L'arredamento ricercato e la cura dei dettagli nella sua camera, così come nella salle de bain, riflettono il nostro desiderio di offrire un'esperienza raffinata e memorabile a ogni ospite. Sono inoltre lieto che abbia trovato il nostro personale alla reception "squisito", poiché la qualità del servizio e l'accoglienza calorosa sono per noi aspetti fondamentali. La ringrazio nuovamente per le sue parole gentili e per aver scelto Le Flaubert. Saremo onorati di accoglierla nuovamente per un futuro soggiorno. Cordiali saluti, Renaud Magnoux General Manager
Chers Clients, Je tiens à vous exprimer ma plus profonde gratitude pour avoir pris le temps de partager ce magnifique témoignage suite à votre séjour au sein de notre établissement. C’est un immense honneur de lire que nous avons pu contribuer à offrir à votre mère une expérience inoubliable, et que vous avez apprécié les attentions portées à son confort. Je suis particulièrement touché par vos mots concernant l'accueil de notre personnel, dont la gentillesse et le dévouement sont en effet au c?ur de notre engagement. Nous mettons tout en ?uvre pour que chaque moment passé dans notre maison soit unique, et je suis ravi que l’aménagement de la salle de bains et l'assistance constante aient facilité votre séjour. Le charme intemporel de notre h?tel, que vous avez si bien décrit, est en effet cher à notre c?ur. Nous avons voulu créer un cadre raffiné, où le luxe s’exprime avec discrétion et élégance. Savoir que la décoration de votre suite, empreinte de cet esprit Nouvelle-Angleterre, a été à la hauteur de vos attentes, ainsi que la propreté irréprochable et le confort des lieux, est une réelle source de satisfaction. Enfin, je suis particulièrement ému par vos mots concernant le bonheur que vous avez vu dans le regard de votre mère. C’est là, en effet, la plus belle des récompenses, et je vous remercie chaleureusement de nous avoir fait part de ce moment si précieux. Je me permets, au nom de toute l’équipe, de vous adresser à nouveau nos remerciements sincères. Nous serions ravis de vous accueillir à nouveau au Flaubert et de continuer à vous offrir des moments d’exception. Avec mes salutations les plus chaleureuses, Renaud Magnoux General Manager
Dear Jane, Thank you for taking the time to share your experience with us. I am pleased to hear that you enjoyed your overall stay and that our service and bar left a positive impression. However, I regret that the balcony of your room did not meet your expectations. Your comfort and satisfaction are of utmost importance to us, and I apologize for any inconvenience you experienced. Regarding parking, I understand that the cost may have seemed high, but I am glad to hear that it was convenient for you. I hope that despite these concerns, we will have the pleasure of welcoming you back to Le Flaubert in the future. We would be delighted to ensure a more comfortable and enjoyable stay for you. Sincerely, Renaud Magnoux General Manager
Dear Julian, Thank you sincerely for your kind words and for taking the time to share your experience. I am delighted to hear that you enjoyed your stay and that our sea view room, with its breathtaking vista over the beach, left a lasting impression on you. It brings me great joy to know that you appreciated the decor and the intimate, boutique atmosphere we strive to create, as well as our prime location. Your mention of our staff as "charming" is particularly heartwarming, as we take great pride in offering a warm and personalized service to each of our guests. I also appreciate your note regarding our car park. We indeed recommend booking it in advance to ensure a seamless experience. Your acknowledgment that your stay was "worth every penny" is the highest compliment we could receive. Thank you once again for your gracious review. We would be honored to welcome you back to the hotel in the future. Warm regards, Renaud Magnoux General Manager
Dear Guest, Thank you so much for your wonderful feedback about your recent stay at H?tel Flaubert. We are truly delighted to hear that you had such a positive experience, and we appreciate you taking the time to share your kind words. Your compliments regarding the reception team being helpful and friendly mean a lot to us. We believe in creating a welcoming and helpful environment for our guests, and we're pleased that this was reflected in your interactions with our staff. We're thrilled that you enjoyed your dinner at "Les étiquettes", popular and very good restaurant close to our hotel. Our breakfast menu will change from next week, but I find your comment on our prices somewhat unwelcome after negotiating and obtaining a discount of almost 100.00 €, including the free parking space (especially as the additional costs you mention are incorrect). If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We value your feedback as it helps us continually enhance the guest experience. Thank you for choosing H?tel Flaubert and we look forward to the pleasure of welcoming you back for another fantastic stay in the future. Warmest regards, Renaud Magnoux General Manager
Dear Helen, What a pleasure to read your very good feedback, thank you very much ! We were all glad to welcome you to Hotel Flaubert and we are very happy that you enjoyed your stay with us and all the beauties and amenities of our lovely hotel. Thank you also for remarking the kindness and support of our staff. We are always keen to assist and give advice to our guests about the wonderful things you can see and do in town. We all remain at your disposal to book and arrange your next stay with us. With my warmest regards, Renaud Magnoux General Manager