Dear Gary,Thank you for your kind feedback, we do hope to have the opportunity to welcome you back soon.Regards,No. 131
Thank you for taking the time to share your feedback! We're so pleased to hear that you enjoyed your stay and appreciated the clean and quirky charm of the room. We understand that the stairs can be a bit challenging, especially after a long day, and we're glad our team could assist with your luggage to make things easier. Your comments help us continue to improve, and we hope to welcome you back again in the future—perhaps to one of our rooms on a lower floor for added convenience.
Dear Graham,Thank you so much for your kind words and for making us your go-to hotel in Cheltenham! We're thrilled to hear you had another great stay with us. It’s wonderful that you enjoyed the convenience of our location, the bar, and our friendly team. We look forward to welcoming you back for many more visits. See you soon!Warm regards,No. 131