We have stayed at Lakeside many times in the past, from the time it used to be known as the Nuwarawewa Rest House. This is a beautiful place, very centrally located to all the historic sites in Anuradhapura. We stayed only one night, had a lunch and a dinner. The service at the hotel was excellent. Meals were fresh and delicious. Service was by Manoj who was friendly and professional. I have to make special mention of the honesty of staff. I have left behind my wallet with money, cards and US drivers license. This was found by room boy Lasantha and was handed over to the front office. Thilini from front office called me during our trip back to Colombo and made arrangements to deliver this herself. This is outstanding customer service by the staff at Lakeside, proving they are this hotel’s most valuable asset. The occupancy was low during our stay as we observed, and I feel some good marketing and promotional programs could help this place immensely. Thank you and we will visit again.
We only stayed for one night during our tour of Sri Lanka but the hotel was in the perfect location, close to historical sites but also lovely and quiet. Clean pool, clean room and great shower. Food and service excellent with a good good variety of cuisines and enjoyed the sandwiches for lunch as well as the traditional sri lankan curry and rice dishes in the evening. Prices great and staff very friendly and welcoming
A lovely hotel with polite and professional staff. Rooms are spacious and beautifully clean. Small balconies and good air conditioning. Shower was hot and good water pressure. Evening meal options were excellent, varied menu, freshly cooked and good portions. Advised to pre order which was ideal. Perfect breakfast. Plenty of choice for Sri Lankan and western taste. Fresh baked cakes and biscuits. Most of the buffet was regularly refreshed (slight disappointment that fresh fruit appeared to run out just after 8am). Great options on egg station. Grounds need a bit of an update. Communal areas very nice. Fair price in bar and for dinner menu. Staff very helpful and will refill water bottles on request.
酒店回復：
Dear Valued guest. thank you very much for taking your valuable time to share your experience at the hotel. your comment would definitely motivate our staff to do better. looking forward to see you back on your next visit to Sri Lanka