Dear guest, We are pleased to hear that you were satisfied with our hotel in Madrid, especially with our cleanliness and facilities. We are always committed to providing our guests with a comfortable and pleasant environment. Our location in the center of the city allows us to be within walking distance of the main points of interest in Madrid. We understand that you are referring to Parque del Retiro, which is a 15-minute walk from the hotel. However, we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to the opportunity to welcome you again in the future and hope that your next visit will be even more pleasant.Best regards,María Martín - Guest Relations
Dear Ayman,Thank you for taking the time to share your recent experience at the NH Collection Gran Via, we greatly appreciate your feedback and are pleased to know that you had a wonderful stay with us. Thank you for your special mention to our cleanliness, we will pass on your kind comments to the Housekeeping department to continue to provide exceptional service to our guests.We look forward to welcoming you back in the near future!Best regards,María MartínGuest Relations
Dear guest, Your kind review is truly appreciated; your feedback is invaluable to us! It's delightful to hear that you found our location in the heart of the city to be particularly convenient for your travels and restaurant options.Moreover, the NH Collection Gran Vía team strives to provide our guests with the highest level of convenience and comfort. That's why we hope that during your stay you were able to experience the dedication and hospitality that our team is known for.We hope to have the pleasure of welcoming you back in the near future! :) Núria Brunsó - Guest Relations
Thank you very much for choosing us for your stay in Madrid and for your dedication in sharing with us both your perception and your excellent assessment.We are happy to see that both the hotel, location and of course the kindness of the whole team, lived up to your expectations and there is no better satisfaction for all of us than to meet you through your comments.We hope to have the opportunity to receive you on numerous occasions in which you can already consider your home in Madrid. Sofía - Guest Relations
Dear Chowkenny,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía. We were delighted to host you in the heart of Madrid and are pleased to know that you enjoyed your stay and the hotel. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations
Dear Yeow,It is a pleasure for us to know that you enjoyed so much your stay at NH Collection Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,Bianca Fotea - Guest Relations
Dear Sara,Thank you for taking the time to share your experience at NH Collection Gran Vía, we were delighted to host you in the heart of Madrid and are thrilled to know that you had a wonderful stay with us and enjoyed our unique breakfast overlooking the Gran Vía. I will personally communicate your gratifying words to the entire team, to encourage them to continue delivering memorable experiences. We look forward to welcoming you back in the near future!Warmest regards,María MartínGuest Relations