Dear Guest,Thank you for sharing your feedback with us! We are delighted to hear that you enjoyed the beautiful location, with the close proximity to the sea and the stunning infinity pool. We’re also glad that you found our breakfast offerings satisfying and appreciated the enthusiasm of our staff.We understand that the limited dining options nearby can be a bit of an inconvenience, but we hope that the dining experience at our hotel met your expectations. Rest assured, we are always looking for ways to improve our guests' experience.We truly appreciate your insights and hope to welcome you back to Heritance Ahungalla in the future.Warm regards,The Management Heritance Ahungalla
Dear Guest,Thank you for sharing your detailed feedback with us! We are happy to hear that you found our hotel well-maintained, with excellent hygiene standards, and that you enjoyed the perfect environment we strive to create.We’re also glad you appreciated the unique welcome gift. It’s wonderful to hear that our staff’s patience and service made a positive impression on you.Your feedback is truly valued, and we look forward to welcoming you back to Heritance Ahungalla for another great experience!Warm regards,The Management Heritance Ahungalla
Dear Guest,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our prime location and found our staff to be kind and friendly. It’s always our goal to make our guests feel welcome and comfortable.We apologize for the inconvenience with the A/C temperature. Your comfort is very important to us, and we’ll certainly look into this issue to ensure it doesn’t affect future stays.We truly appreciate your comments and hope to have the pleasure of welcoming you back to Heritance Ahungalla soon.Warm regards,Nelka KulasekaraAssistant Front Office Manager
Dear Guest,Greetings from Heritance Ahungalla!First and foremost, we thank you for visiting Heritance Ahungalla. As a brand that constantly focuses on delivering exceptional experiences, we regret noticing that your most recent visit has been inconvenient as mentioned. We thank you for bringing this to our attention since it will lead us to deliver an improved experience.Kindly be assured that we will share this with the relevant departments to take action where applicable.We hope to see you again soon.Thank you,Warm RegardsSisira SenaratneGeneral Manager
Dear Guest,Greetings from Heritance Ahungalla !It was a great pleasure to have you staying with us and we would like to thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We would like to apologize that we could not meet your expectations with certain areas and appreciate that you shared your feedback with us, as it offers valuable insights for improvement. Once again, thank you for your feedback and we are looking forward to welcoming again in the future.Wish you a pleasant day,Thank you.Warm Regards,Sisira SenaratneGeneral Manager