Dear Valued Guest,Thank you for sharing your wonderful feedback! We’re so pleased to hear that you enjoyed your stay with us, especially the convenient room location near the swimming pool and the beautiful sea view.It’s great to know you were able to enjoy the weekend activities and evening performances — we love creating a lively and fun atmosphere for our guests, especially families. We’re also delighted that you enjoyed our buffet selection and desserts!A special thank you for recognizing Jayaru for his thoughtful gesture on your birthday — we will be sure to share your kind words with him. It’s always our pleasure to go the extra mile to make our guests feel special.We look forward to welcoming you back for another memorable stay!Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.
Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that you enjoyed your stay in our luxury ocean-view room and appreciated the tranquility, cleanliness, and breathtaking views.It means a lot to us to be considered your favorite hotel in Geoffrey Baba. We're especially pleased that you felt satisfied and are already thinking about returning—next time for a longer stay! We’d love to welcome you back for a full week so you can relax and fully enjoy everything our hotel and the surrounding area have to offer.Thank you once again, and we look forward to your next visit!Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.
Dear Chia,Thank you for bringing this to our attention. Please accept our sincerest apologies for the experience you had during your stay. This is far from the standard we strive to maintain, and we deeply regret the inconvenience caused.Your feedback is extremely valuable to us, and we are already taking steps to ensure this situation is addressed and does not happen again in the future.We truly appreciate you sharing your experience, and we hope you will give us another opportunity to restore your confidence in our hotel.Warm regards, Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.
Dear Valued Guest,Thank you very much for your kind words and for sharing your experience at Ahungalle Beach. We’re delighted to hear that you enjoyed the stunning sunset, picturesque scenery, and diverse culinary offerings during your stay. It’s always a pleasure to know our guests plan to return—it truly means a lot to us.We also appreciate your feedback regarding the ceramic jars used for toiletries. Your comment is important, and we will certainly take it into consideration as we continually work to enhance both the comfort and safety of our guests.Thank you once again for choosing us, and we look forward to welcoming you back for another memorable stay.Warm regards, Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.
Dear Valued Guest,Thank you very much for your kind feedback!We’re delighted to hear that you had a wonderful and relaxing stay with us. It’s truly rewarding to know that our team’s warm welcome, the beautiful infinity pool, and the variety of delicious food made your visit memorable—even for just one night.We would be thrilled to welcome you back, and we hope you’ll have the opportunity to enjoy the spa during your next visit—it’s an experience not to be missed!Thank you once again for choosing us. We look forward to hosting you again soon.Warm regards,Purnima Weerasinghe,Front Office Manager,Heritance Ahungalla.