Thank you so much for your nice comments and score :)
I'm sorry to hear that we have notice on reception for cleaning have to leave the keys so should know you need service at the time of check-in we inform this our guests thanks.
Thanks for your stay and it wasn't broken unfortunately you didn't worked out how to use and broke it which we have replace it next day without charging you extra money I would suggest everyone kindly inform the staff if something is not working they are well trained and can fix it on the spot thanks.
Thank you for a lovely review, we hope to see you again sometime