Dear stooop,Thank you for taking the time to share your detailed feedback with us. We truly appreciate your comments regarding the room setup, amenities, shower equipment, and the deposit process.Your observations are very helpful for us, and we will share them with the relevant teams for review and improvement. We are also pleased to know that you found our location convenient and considered the hotel good value for money.We hope to have the opportunity to welcome you back again in the future.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you very much for your outstanding rating and for sharing your detailed feedback. We’re sorry to hear that your first room was affected by noise, but we’re glad our team could assist quickly and arrange a room change for a more comfortable stay.It’s wonderful to know you enjoyed the infinity pools on the 24th and 27th floors, the relaxing sunset atmosphere, and our breakfast variety. We truly appreciate your recommendation and look forward to welcoming you back again soon.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you very much for your rating and for sharing your detailed feedback. We’re happy to hear you enjoyed our convenient location, good breakfast, and friendly staff, as well as the partial sea view from your room.At the same time, we sincerely apologize that your high-floor request could not be fully met and that you experienced noise during the night. We appreciate your understanding, and we are glad our team could assist by providing ear plugs. Your comments will be shared with our team to review and improve the guest experience.We also appreciate your feedback regarding the access route to the rooftop pool, and we will take this into consideration for better convenience.We hope to welcome you back again soon.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you very much for your outstanding rating and for sharing such wonderful feedback.We are truly delighted to hear that you choose to stay with us whenever you visit Pattaya and that you enjoy our convenient location, hotel environment, and rooftop pool. Your loyalty and kind words mean a great deal to our entire team.Thank you once again for your continued support. We look forward to welcoming you back again on your next visit.Kind regards,Suphatra Songthong (Bovie)Guest Experience Executive
Dear kevinlin1732,Thank you very much for choosing to stay with us again and for taking the time to share your feedback.We are delighted to hear that our convenient location and accessibility were the main reasons you chose Siam@Siam once more, and we truly appreciate your continued trust in our hotel.At the same time, thank you for your comments regarding the shower equipment. Your feedback has been noted and shared with the relevant team as part of our ongoing efforts to review and improve our facilities.We sincerely appreciate your kind recommendation and look forward to welcoming you back again for your future stay.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed our great location.At the same time, we are truly sorry to learn that the room decor and bedding did not meet your expectations and did not feel worth the price. Your comments are important to us and will be shared with our team for review and improvement.We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future for a better experience.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you very much for your rating and for sharing your detailed feedback. We’re happy to hear you enjoyed our great location and found many convenient places nearby, including shops, restaurants, massage services, and currency exchange.At the same time, we sincerely apologize that the bathroom layout did not meet your expectations, especially regarding the lack of a door and the use of a shower curtain. We truly appreciate your comment, and we will share it with our team for review and improvement.We hope to welcome you back again in the future.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Value Guest,Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed our friendly staff, clean room, nice pool, and great location. Your kind feedback truly means a lot to our team.We look forward to welcoming you back again in the future.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear Pio1,Thank you very much for taking the time to share your positive feedback.We are delighted to hear that you felt warmly welcomed from the moment you arrived and that you enjoyed our breakfast, convenient location, and the friendly, helpful service from our team. Your kind words truly mean a lot to us.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive
Dear FatboyJim,Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honest comments and long-term experience with Siam@Siam Design Hotel Pattaya.We understand your disappointment regarding the changes to the lounge/club concept and the layout of the 24th and 27th floors. Your feedback about pricing transparency, seating arrangements, and overall value is noted and has been shared with our management team for careful review. It is valuable insights like yours that help us reassess and improve our guest experience.We are pleased to know that you still found our breakfast selection and service standards to be excellent, and we appreciate your kind words about our team.Thank you once again for your candid feedback. We genuinely hope to have the opportunity to welcome you back in the future and provide an experience that better meets your expectations.Have a colorful day!Suphatra Songthong (Bovie)Guest Experience Executive