Hello Emmanuel Ashu, Thank you for your feedback. Our cash deposit policy is clearly stated at booking only local currency is accepted. When towels were changed, no torn items were found. The air conditioning issue was promptly resolved after you reported it. For amenities, we provide cups only and do not supply cutlery. We regret any disappointment and appreciate your comments to help us improve.Sandpiper Hotel Singapore
Hello Roadtrippers.asia, Thank you so much for your kind feedback! We’re delighted to know you had an excellent experience with us. Your support means a lot, and we look forward to serving you again soon!Sandpiper Hotel Singapore
Dear Guest User, Thank you for sharing your feedback. We are glad you found our pricing reasonable. We welcome guests from diverse backgrounds and cultures, and we strive to ensure a comfortable stay for everyone. Your comments are noted and will help us improve our services further.Sandpiper Hotel Singapore
Helo Satang Hayesin, Thank you for your thoughtful review! We are glad to hear you found our location near Rochor MRT station convenient and appreciated the affordability and comfort we aim to provide. While our rooms may not be the most spacious, we strive to offer a cozy and accessible experience for all our guests. The SGD100 deposit is a standard part of our check-in process, and we appreciate your understanding. We are happy to know your overall experience was positive and hope to welcome you back again soonSandpiper Hotel Singapore
Hello Anoymous User, Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations, particularly regarding the room condition.Please note that all rooms are treated with an ionizer before being handed over to guests, and each room is thoroughly checked prior to arrival to ensure cleanliness and comfort. If the room was not up to your expectations, we kindly ask that such concerns be raised with our reception team immediately upon check-in. This allows us the opportunity to address the issue promptly and ensure your stay is as pleasant as possible.Mentioning the room smell only after staying overnight makes it difficult for us to take corrective action, and we hope future guests will communicate any concerns early so we can assist right away.Thank you again for your feedback , we’ll continue working to improve our service.Sandpiper Hotel Singapore
Hello Guest User, We genuinely appreciate your honest feedback regarding your stay at Sandpiper. Guest comfort and the overall atmosphere of our rooms are extremely important to us, so your comments about the basement accommodations, furnishings, and value have been noted. We regret that your experience did not meet your expectations, and we hope your future travels are much more enjoyable.Sandpiper Hotel Singapore
Hello Guest User, Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed our convenient location near Rochor MRT, as well as the vibrant surroundings including Little India and Arab Street. It’s great to know that our family room met your expectations and that the amenities provided added comfort to your stay.We truly appreciate your kind words about our team’s hospitality and responsiveness, it means a lot to us. Your feedback motivates us to continue delivering great value and attentive service to all our guests.We hope to welcome you and your family back again soon!Sandpiper Hotel Singapore
Hello Guest User, Thank you so much for your wonderful review! We're delighted to hear that you had a smooth and enjoyable stay from check-in to check-out. Your kind words about our team—and especially Mr. Rohit—mean the world to us. We're glad you appreciated the complimentary room upgrade and the round-the-clock service from our staff. Your support and recognition truly motivate us to keep delivering excellent hospitality. We can’t wait to welcome you back soon!Sandpiper Hotel Singapore