Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay.Regarding housekeeping, we would like to clarify that our housekeeping team is available between 11:00 a.m. and 3:00 p.m. Outside of these hours, the service is unfortunately not available. However, we are always happy to assist with urgent requests when possible.We are also sorry for the electrical issue you encountered and appreciate your patience while our team arranged assistance to resolve the matter.Your comments are important to us, and we truly appreciate your understanding.
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