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努玛瓦伦西亚拉谢雷亚

Numa Valencia La Xerea

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Guest（情侣） 2026-01-01
Fint och fr?scht rum, ?ven smidigt d? allt var digitalt. Enda nackdelen var att det var extremt lyh?rt utifr?n korridoren, speciellt vi som hade rum p? bottenv?ningen. Man h?rde bland annat folk g? mot stenplattorna d? de l?t mycket n?r man gick p? dem.
Guest（家庭旅游） 2026-01-01
El hotel está bien ubicado pero si te gusta la atención humana, este hotel no es el indicado. Todo es a través de WhatsApp. Hay agua en el lobby pero los vasos usualmente estaban sucios, al igual que las tazas. El desayuno es una cafetería cerca del hotel (muy bueno) pero dependes de los horarios de ella, ej. la cafetería cerraba el 1 de enero. Desde que llegamos había una fuga de agua, por lo que cortaron el suplemento y no tuvimos agua durante la mitad de nuestra estancia.
酒店回复：
Estimada Estefania,Gracias por tu comentario. Sentimos muchísimo el grave inconveniente que sufriste durante tu estancia. La situación fue completamente inesperada y comprendemos plenamente lo estresante que debió haber sido, especialmente al no disponer de agua durante parte de tu visita.Para garantizar la seguridad de todos nuestros huéspedes, tomamos medidas inmediatas: cerramos las ventas de la propiedad, cancelamos las reservas futuras y trasladamos a muchos huéspedes a nuestra otra propiedad Numa en Valencia. Lamentamos profundamente que no te hayas sentido acompa?ada y apoyada durante este proceso; sentimos de verdad que tu experiencia no haya estado a la altura de lo que mereces.Nos gustaría confirmar que ya se ha procesado un reembolso parcial como disculpa por las molestias causadas y que debería reflejarse en tu cuenta en breve.Agradecemos sinceramente que hayas compartido tu experiencia. Tus comentarios son muy valiosos para nosotros y nos ayudan a mejorar nuestros procesos, especialmente en situaciones excepcionales como esta.Un saludo cordial,Julie
Guest（其他） 2026-01-01
Zimmer war gut, Kommunikation wie man ins Zimmer kommt sehr gut (Hotel hat keine Rezeption, l?uft über pincode) . Würde kein Frühstück w?hlen: Hotel selber hat kein Frühstück, man geht ins nahegelegene Café davida, dort kostet das Frühstück das man bekommt nur 6 €. Das Café und Frühstück sind sehr sehr zu empfehlen.
酒店回复：
Hallo Andreas, wir bedanken uns für dein Feedback! Es freut uns sehr, dass du deine Zeit bei uns genossen hast. Wir wünschen dir alles Gute für die Zukunft und freuen uns darauf, dich schon bald wieder bei uns begrü?en zu dürfen!Freundliche Grü?e,Julie
Guest（Business traveler） 2025-12-01
The room was very clean, good location and comfortable. Access was easy because the instructions given previously. However, it felt a bit too impersonal and the breakfast was in a cafeteria a few blocks away. Nothing bad on it, just a feeling, others my prefer it. Good respond from the host if questions asked, lockers for luggage if needed and coffee or tea in the room, which is a plus.
酒店回复：
Dear Ivan,Thank you for the wonderful feedback and easy communication during your stay. We're incredibly pleased to read that you enjoyed your stay and that we were able to support you. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,JanaNuma Guest Experience Team
Guest（Other） 2025-12-01
Room in itself was clean but there was construction going on right outside my room, which I wasn’t informed of at all in advance or no other option presented to me to change my room or anything. It was loud and noisy and very very dusty. I felt a bit unsafe too as the guys were working just outside of my room. Although no body bothered me but i was on the edge all the time. I have stayed in numa Salzburg before and i loved the experience but this one couldn’t match the standards at all.
酒店回复：
Dear Nikita,Thank you very much for sharing your experience with us. We truly appreciate your honesty and are very sorry to hear that this stay did not meet the standards you had previously experienced with Numa.We sincerely apologize for the disturbance caused by the construction work nearby and for not informing you in advance. We fully understand how unexpected noise, dust, and activity close to your room can impact both comfort and the feeling of safety, and we’re sorry that this affected your stay.Please know that we take your feedback seriously, and we will reach out to you directly to discuss your experience and look for a suitable solution together. Your comfort and peace of mind are very important to us.We truly appreciate your kind words about your stay in Numa Salzburg and hope we’ll have the opportunity to welcome you back to Numa in the future and provide you with the high-quality experience you expect and deserve.Best regards,Julie
Guest（情侣） 2025-12-01
Das Hotel war in jeder Hinsicht hervorragend, aber das Frühstück entsprach keinesfalls dem Hotelniveau. Es war eine Mini-Portion, nicht besonders gesund und schmeckte nach nicht viel - sorry Numa. Das haben wir so eingeschr?nkt noch nie in Spanien erlebt. Schade.
酒店回复：
Hallo Karin,Danke für dein Feedback! Wir freuen uns, dass dir der Aufenthalt in unserem Hotel gefallen hat. Es tut uns leid, dass das Frühstück nicht deinen Erwartungen entsprochen hat. Wir nehmen dein Feedback ernst und geben es an das zust?ndige Team weiter. Wir hoffen, dich bald wieder bei Numa begrü?en zu dürfen!Liebe Grü?e,Julie
Guest（Traveling with friends） 2025-11-01
Very updated. Good response time to questions about visit. No front desk so everything gets done through WhatsApp or by phone. Clean and modern. Cleaning folks were also helpful.
酒店回复：
Dear Donald,Thank you for your feedback! We’re glad to hear that you appreciated the modern and clean environment and that our team was able to assist you promptly with your questions. It’s great to know that our cleaning staff could help as well.We hope to welcome you back for another comfortable stay soon!Best regards,Julie
Guest（Other） 2025-11-01
It was A very comfortable and pleasant stay with a limited breakfast. The hotel is located just steps of parking
酒店回复：
Dear Morayma,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,Julie
Guest（Other） 2025-11-01
We were sceptical about not having someone on premises but found that the organization and thought going into the location and set up addressed all of our concerns. They really thought of everything. The mattress and pillows were perfection, there was really good coffee in the room and the location was stellar. All of the things we would need for the room were accessible and available and when we extended our stay they made it so easy. Loved it!!
酒店回复：
Dear Heidi,Thank you so much for your wonderful feedback! We're really happy to hear that the thoughtful setup, comfortable mattress and pillows, great coffee, and convenient location all helped make your stay enjoyable.It’s great to know that everything you needed was easily accessible and that extending your stay was smooth and simple. We truly appreciate your kind words and are delighted that you loved your time with us.We’d be thrilled to welcome you back anytime!Best regards,Julie
Guest（与好友旅游） 2025-11-01
Das Hotel ist sehr zentral gelegen. Die Zimmer sind sehr sch?n und sehr funktional eingerichtet. Auch der Aufenthaltsraum ist stilvoll eingerichtet. Die App und der digitale Einlass funktioniert einwandfrei. Das Morgenessen ist nicht direkt im Hotel, sondern ca. 5 Minuten zu Fuss in einem Restaurant. Aber alles einwandfrei funktioniert. Gerne wieder einmal wenn ich wieder in Valencia bin.
酒店回复：
Hallo Sascha, vielen Dank für deine netten Worte! Wir freuen uns sehr zu h?ren, dass du deinen Aufenthalt bei uns genossen hast. Hoffentlich dürfen wir dich bald für weitere Reisen mit Seele bei Numa willkommen hei?en!Freundliche Grü?e,JanaNuma Guest Experience Team

努玛瓦伦西亚拉谢雷亚预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+34-932-713107 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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努玛瓦伦西亚拉谢雷亚地址：瓦伦西亚自治区 · 瓦伦西亚 · · Carrer del Governador Vell 9, 46003 瓦伦西亚, 瓦伦西亚自治区, 西班牙

努玛瓦伦西亚拉谢雷亚 ◎ Numa Valencia La Xerea
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努玛瓦伦西亚拉谢雷亚

客户评价 由实住客人提供的真实点评

Guest（情侣） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（其他） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Other） 2025-12-01

Guest（情侣） 2025-12-01

Guest（Traveling with friends） 2025-11-01

Guest（Other） 2025-11-01

Guest（Other） 2025-11-01

Guest（与好友旅游） 2025-11-01

客户评价由实住客人提供的真实点评