Dear "熱愛生活的愛麗絲同學",Sawasdee Krub, warmest greetings from Chatrium Sathon Bangkok, and please allow me to extend my sincere appreciation for sharing such a thoughtful and uplifting review of your recent stay with us. We are truly thrilled to learn that your experience in our Deluxe One Bedroom Suite felt like a home away from home. Knowing that the independent living space, kitchen, and lounge created a sense of comfort and belonging for you is incredibly wonderful for our team to hear. Your kind words perfectly reflect the remarkable spirit we strive to deliver to every valued guest. It is especially amazing to know that Flow Bar, our 4th-floor open-air restaurant and live band performance on New Year’s Eve added a sense of magic to your celebration. Creating memorable moments during such a special occasion is something we take great pride in, and your feedback confirms that our efforts resonated with you. We are equally delighted that your mornings began on a fabulous note there as well. Your compliments regarding our lobby café, fitness facilities, and overall service quality truly inspire us. While we are grateful for your positive remarks on our impeccable cleanliness and flawless service, we also appreciate your constructive comments about food variety, which has been shared with our culinary team for continuous enhancement. Most importantly, your willingness to recommend us to friends is the highest honor we could receive. Please accept our heartfelt Khob Khun krub (Thank you) for your trust, patronage, and valuable feedback. We look forward to welcoming you back for another amazing stay filled with comfort, care, and unforgettable experiences.With warm regards,Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear Valued Guest,Sawasdee Krub, thank you very much for sharing your recent remarkable visit at Chatrium Sathon Bangkok. We truly appreciate the time you took to provide such detailed feedback and are delighted to learn that you enjoyed our spacious parking area, the comfort of our Deluxe One-Bedroom King, and the Panpuri amenities that enhance our guests’ relaxation and wellbeing. Your kind mention of our surroundings and value for money truly means a lot to us. We also appreciate your constructive comment regarding our breakfast spread rest assured, we are continuously refining our offerings to ensure every morning with us begins as a remarkable moment. It was our pleasure to have you with us, and we hope your stay left you with remarkable memories of Bangkok’s charm and our warm Thai hospitality. We sincerely look forward to welcoming you back to another remarkable experience soon. Khob Khun Krub (Thank you) once again for your patronage and thoughtful review.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear “Jac1121”,Sawasdee Krub and warmest greetings from Chatrium Sathon Bangkok. Thank you very much for sharing such a wonderful review following your stay with us in November. We are truly thrilled to learn that your time in our Deluxe 3-Bedroom accommodation with friends was so enjoyable and memorable. Your generous ratings and kind words mean a great deal to our entire team. It is delightful to know that you experienced impeccable service from our associates, enjoyed our fabulous breakfast selection, and found the cleanliness and amenities to be flawless. We are especially pleased that our spa treatments and the surrounding conveniences added a touch of magic to your stay, helping you truly feel the remarkable moments we strive to create for every guest. Your appreciation of our team’s courtesy and dedication is deeply valued, as delivering an amazing and wonderful guest experience is always our highest priority. Feedback such as yours inspires us to continue raising our standards and ensuring each stay is nothing short of remarkable. Khob Khun krub (Thank you) for choosing us and for taking the time to share your experience. We sincerely look forward to welcoming you back again and creating yet another memorable stay with us soon.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear Valued Guest,Sawasdee Krub. Thank you very much for taking the time to share your feedback following your recent stay with us at Chatrium Sathon Bangkok. We are truly pleased to know that you enjoyed the overall experience, especially our room, cleanliness, and breakfast service. Your kind words regarding these aspects are genuinely appreciated and have already been shared with our team, who are always motivated by such recognition. That said, I would also like to sincerely apologize for the inconvenience you encountered regarding the inability to adjust your stay dates. We completely understand that unexpected personal matters can arise, and we deeply regret that we were unable to comply with your request to reschedule. Please allow me to explain that, in some instances, especially during high period or specific booking conditions, date changes can be restricted. Nonetheless, your feedback highlights an area where we can improve our flexibility and communication, and I want to assure you that we are reviewing our policies to ensure we handle such situations with greater sensitivity in the future. Your comments are incredibly valuable to us, not only for what they tell us about your experience but also for how they help us grow and deliver better service to all our guests. We truly appreciate your patronage, and we hope to have the opportunity to welcome you back in more relaxed and favorable circumstances. Please do not hesitate to contact me directly should you plan another visit; I would be delighted to personally assist with your arrangements and ensure a seamless experience.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear “Smartdacongming”,Sawasdee Krub. Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay at Chatrium Sathon Bangkok. We are truly honored that you chose to stay with us during the National Day holidays, and even more delighted to hear that your visit with your mother was such a memorable one. It brings us great joy to know that from the moment you arrived, our warm welcome and attentive service helped ease any initial concerns. Our team takes pride in providing genuine hospitality, and your kind words about the helpful welcome staff and concierge team will be shared with them in gratitude. We're thrilled that you enjoyed the spacious Deluxe One Bedroom Suite and its thoughtful amenities, such as complimentary mini-bar beverages and daily replenished bottled water. It’s also wonderful to hear that our breakfast offerings, outdoor garden area, and relaxing pool added to your overall experience and that the weekend live guitar performance created a charming atmosphere during your stay. Your mention of the Pixel Building view from the balcony, as well as our fitness center and the peaceful surroundings, is very much appreciated. We also understand that the layout involving our Sky Garden and building access may feel a little unfamiliar at first. Thank you for pointing this out, we are constantly working to improve our signage and guidance to ensure every guest feels at ease navigating our residence. Your compliments mean the world to us. We are truly grateful for your trust and for choosing our residence as your home in Bangkok. It would be our absolute pleasure to welcome you and your family back again soon for another relaxing and enriching stay.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear Valued Guest,Sawasdee Krub. Thank you very much for choosing to stay with us at Chatrium Sathon Bangkok, and for sharing your thoughtful review of your recent experience. We are truly delighted to know that you had an overall satisfying and enjoyable stay with us. It brings us great joy to hear that you found the Deluxe Two Bedroom Suite spacious and cozy providing a true home-away-from-home feeling. We're also glad that the in-room amenities such as the kitchen, washer-dryer, and breakfast offerings contributed to your comfort and convenience. Please accept our sincere apologies once again for the unexpected error during your check-in process. While it was certainly not the experience we intended to provide, we appreciate your kind understanding and are pleased that our gesture of apology was well received. Your comments are greatly valued and help us continuously improve the guest experience. We truly hope to welcome you back again soon for another memorable and seamless stay. Should there be anything we can assist with in planning your next visit, please feel free to reach out to us directly.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok
Dear “jihye”,Sawasdee krub. Sawasdee Krub. Thank you very much for taking the time to share your detailed feedback following your recent stay at Chatrium Sathon Bangkok. We are truly delighted to hear that you enjoyed our hospitality, spacious swimming pool, well-equipped fitness and shower facilities, and the variety offered in our breakfast buffet. Your kind words regarding the friendliness of our staff and your satisfaction with the in-room dining experience despite service charges are deeply appreciated and have been shared with our team. However, I would also like to sincerely apologize for any confusion caused by the differing information regarding our late check-out policy. Please rest assured that we are addressing this with our team to ensure consistency in communication and to enhance the clarity of our guest services. Your input helps us identify areas where we can improve and provide a more seamless experience for all our valued guests. As for the location, while we understand it may not be central for every traveler, we are pleased to know that our pool facilities and amenities made your stay worthwhile, especially for a relaxing getaway. We're also glad that our property could offer a welcoming space for many of our Korean guests, your observation brought a warm smile to our team! Thank you once again for your thoughtful review and for choosing to stay with us. We truly appreciate your patronage and look forward to the pleasure of welcoming you back for another memorable stay.Remarkably Yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok