This a most curious review - your feedback is appreciated. Would you kindly let us know the dates of your stay, room number and booking reference so that we can ascertain if anything was remiss at that time, something out of the ordinary that might account for your disappointing experience. Many of the points you have referenced make no sense to us because they do not reflect factually what we offer. I clicked into your profile to view your 32 reviews to date and found that no such profile exists...
Mancunians are renowned for their Brit cool and style. So, a big thank you fior the glowing endorsement. Much appreciated. Do come back.
James, If we could recruit you as our PR man on the ground - we'd do it! Thanks enormously for the glowing endorsement - very much appreciated.
Thank you for this charming review. Here's hoping you do find yourselves down Harrogate way again - we'd be delighted to see you both. Our heartiest well wishes, Nick and Patrick x
Thank you John - for both deciding to stay at Bay Tree and for taking the time out to write such a positive review of your experience. Much appreciated.
Thank you Steve, for staying and trying the bespoke and personal as opposed to the corporate which is so easy to book. Delighted you were happy and that you loved the Yorkshire farm produce that is key to what we do and is a celebration of the best of Yorkshire om a plate. Hope the kids liked the biccies!