Dear Clark_w,Thank you for sharing your detailed feedback. We are truly sorry to hear that your recent stay did not meet your expectations and that you experienced issues with service, room amenities, and maintenance. This is certainly not the standard we aim to provide, and your comments have been shared with our management team for immediate review and improvement.We sincerely apologize for the disappointments you encountered and regret that we fell short during your visit. We value your past support and hope that, should you choose to give us another opportunity in the future, we can provide the excellent experience you previously enjoyed.Warm regards, Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your feedback. We are glad you found our rooms clean and comfortable and enjoyed the service from our friendly staff. We also appreciate your suggestion regarding more allergy-friendly breakfast options and will take it into consideration. We look forward to welcoming you back to Holiday Inn Express Singapore Clarke Quay!Warm regards, Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your outstanding review! We are delighted to hear that you enjoyed our fast check-in, Mandarin-speaking front desk staff, and the conveniences in your room such as the water purifier and fast Wi-Fi.We appreciate your comments regarding the location, facilities, and TV size. Your feedback is valuable and will help us continue improving the guest experience.We look forward to welcoming you back for another excellent stay!Warm regards, Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your outstanding review! We are delighted to hear that you enjoyed your clean, comfortable, and modern room, as well as our rooftop pool for relaxing.We also appreciate your note regarding the compact room size. While our rooms are designed to be efficient and functional, your feedback helps us continue improving our guest experience.We look forward to welcoming you back for another enjoyable stay!Warm regards, Holiday Inn Express Singapore Clarke Quay
Dear Chenxi,Thank you for sharing your detailed feedback! We are glad to hear that you appreciated our convenient location near Clarke Quay, Fort Canning, and Chinatown, as well as the accessibility from the airport.We are pleased that you enjoyed the complimentary breakfast and our rooftop pool with partial Marina Bay Sands views. We also appreciate your comments regarding room size; Singapore hotel rooms are generally compact, and your feedback helps us understand how we can better set guest expectations.We hope to welcome you back for another enjoyable stay in the future!Warm regards, Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your wonderful review! We are delighted that you enjoyed our breakfast.We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your fantastic rating! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for your amazing review! We are delighted to hear you had a positive experience with us. We hope to have the pleasure of welcoming you back for another excellent stay.Warm regards,Holiday Inn Express Singapore Clarke Quay
Dear Guest,Thank you for taking the time to share such a detailed review of your stay with us. We are delighted to hear that you enjoyed our convenient location near Clarke Quay, as well as our rooftop pool — it is wonderful to know that you were able to relax and take in the city views there.We sincerely apologize for the inconvenience caused by the initial connecting room assignment. We are glad our Front Desk team was able to assist promptly with a room change that better suited your preferences. Your comments regarding soundproofing and room allocation are valuable to us, and we will share them with our team to explore ways to enhance our guests’ comfort. We hope to have the pleasure of welcoming you back for another stay.Warm regards,Holiday Inn Express Singapore Clarke Quay
Dear Myui,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our central location and found our team friendly. It’s always a pleasure to know our guests had an outstanding stay.We look forward to welcoming you back on your next visit to Singapore!Warm regards,Holiday Inn Express Singapore Clarke Quay