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蓋拉羅克酒店

Gara Rock

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Guest（Other） 2026-02-01
Stayed two nights with my wife and dog, we had a wonderful stay, after reading the reviews I was concerned about being dog friendly or not and I have to say they were very accommodating and welcoming of my dog, the only place she couldn’t go was the main restaurant but I think that’s good, all other areas of the hotel was fine. The food was amazing for dinner and breakfast and the drinks list and options were very good. It maybe remote but you need to see it to believe it as well worth it for the views once you arrive and wake up each day. Yes I agree pricy for what you get in terms of nightly rate, but the staff and quality of food makes it worth it overall. If you want views and friendly staff, stay here !! Well done Naomi for leaving a great impression on us and we will be back.
Guest（Other） 2026-01-01
Gara Rock hotel is just spectacular. When you arrive here you enter another world. Be prepared for weak phone signal, but that is the only negative. The views are breathtaking, the food is above expectations (both quality and portion size). You feel pampered just being here. We had 3 days here and enjoyed several short coastal walks. Being able to then return to luxury accommodation, jacuzzi, steam room and more, well, memories are made here.
Guest（Couple） 2026-01-01
All was exemplary but the extra special something was the staff. Wow was a team! First visit but will be back.
Guest（Family） 2026-01-01
It was my birthday so we decided to take a walk somewhere new, with the bonus we might be able to grab a coffee afterwards. It is a busy dog walking area on the south west coast path so a great opportunity for passing trade. Hotel looked lovely inside but service was shocking. Shown to a table and not given menus, had to ask for these. Ordered 3 coffees and two ciders, teenagers wanted something so enquired about cakes/chips - no menu offered but asked about chips and ordered three portions and a brownie. Chips arrived were eaten and still no drinks - had to go and chase these! Chips were lovely but very small portions. Bill came to ￡61 which was extortionate for terrible service, 5 x drinks and 3 x chips - our fault, should have looked at the prices but did not possibly expect those prices along with very poor service - you have been warned!
Guest（Other） 2026-01-01
Great location and a good standard throughout in terms of all the facilities. Staff were lovely and restaurant was very good.
Guest（Other） 2026-01-01
Lovely hotel, laid back with a chilled ambience but excellent standards. The rooms are very comfortable, clean & well provided. Excellent value on a mid-week break in January. Charming & helpful staff. The pool is very nice. It is very isolated along a single track road so be aware of that if you want to eat out at different places in the evenings.
Guest（Family） 2025-12-01
A lovely stay at Gara Rock, very relaxing. In particular thanks to Louise and Aidan on reception, and Adam in the restaurant, who made our stay so welcoming. Look forward to visiting again in the new year!
酒店回復：
Good Morning. Thank you so much for taking the time to share your thoughtful feedback following your recent visit to our hotel and restaurant. It’s always a pleasure to hear when our guests have had a memorable experience, and I’ll be sure to share your comments with the team, as they will be genuinely delighted to know their efforts made a positive impression. We truly value your support and hope to have the pleasure of welcoming you back to Gara Rock in the near future. Warmest regards, Hotel Gara Team
Guest（Couple） 2025-11-01
Fantastic views and facilities. Service was excellent and food was amazing. Very relaxed atnosphere. Highly reccomend for a weekend getaway.
酒店回復：
Good Afternoon, Thank you so much for taking the time to share your thoughtful feedback following your recent visit to our hotel and restaurant. It’s always a pleasure to hear when our guests have had a memorable experience, and I’ll be sure to share your comments with the team, as they will be genuinely delighted to know their efforts made a positive impression. We truly value your support and hope to have the pleasure of welcoming you back to Gara Rock in the near future. Warmest regards, Hotel Gara Team
Guest（Couple） 2025-09-01
Unfortunately this is a long review because there were so many issues at this hotel. Some may think they are just little things, but it’s the little things that make the difference between an average hotel and a good one. We were really looking forward to our 5-night stay at Gara Rock having known about the hotel for some time and followed it on Instagram. It’s in a lovely spot right on the coast with easy access to the coastal path. There is nothing else walkable nearby (shops, pubs etc) but we knew this in advance and wanted a few days relaxing and not doing not much of anything. First impressions were of nice lounge, bar and restaurant facilities but it’s not a place to come to if you don’t like very narrow roads with few passing places. An immediate disappointment was upon check-in when we asked for a daily newspaper we were told they couldn’t provide them as they are so remote nobody will deliver them. Part of our relaxing stay would have been to sit with the paper and a coffee for an hour or two in the morning. They have staff coming to work here from around the area and surely it wouldn’t be hard to have an arrangement with a newsagent or garage to take newspapers on a sale or return basis (which all newspapers are) and be picked up by the member of staff on their way to work? Yes it’s all available online these days but some of us still like to read a newspaper. In general the staff were helpful and accommodating, however a few did have an attitude problem, acting like you are being a nuisance for asking them something - in particular on the reception desk and the spa desk. As one example we asked reception twice for a pole to open the Velux bathroom window as it was too high for anyone to reach and also the extractor fan wasn’t working. We were dismissively told there was a pole in the room but we explained we had searched and there was not one. The receptionist insisted that ‘there should be one in the room’ and again we had to explain that there was not. She ultimately said she would get one sent up by maintenance - It never happened. We asked again on another day still with no response. Regarding the Spa, my partner wanted to book an appointment but was told “we have nothing today”. She asked about the next day and got the curt reply “no, nothing then”, finally offering something on the 3rd day which wasn’t convenient. The point is she never once smiled or said “can I let you know if we have a cancellation”. She just made my partner feel like she was being a nuisance. The restaurant was a big disappointment. The dinner menu is somewhat pretentious. It is very overpriced and limited, especially if your stay is for more than a couple of nights. On our first evening my partner ordered a starter that was really not very nice - in fact inedible - and looking at the online photos of the dish it didn’t look right either. The waitress said she would pass our comments onto the chef but we received no feedback. It seemed like there was n
Guest（Couple） 2025-08-01
Lovely secret escapes 2 night stay, lovely junior suite room. Partial sea view with small balcony with table & 2 chairs. Large bath tub in bedroom with bath salts provided. For the price of room maybe a bottle of wine would be a nice touch. Myself & husband are both vegetarian, I asked at check in if vegetarian sausages were available with breakfast & was told there was, next morning was told rather abruptly that no vegetarian sausages available as they just don’t have them, the waitress sounded a bit sarcastic & dismissive to my request. It was our 36th wedding anniversary so we booked in for a meal that night, was left waiting at table for ages, finally managed to order drinks then about 20 mins later was told they were so busy that we might like to order some crisps, nuts or olives as the food would be a long time to arrive! We ordered nuts which came in a bowl and weee stale! Eventually after about being seated in restaurant for nearly 2 hours our appalling food arrived… Being vegetarian the menu choice was very poor so I had the pizza which was soggy , tasteless & lukewarm , my husband ordered the vegetarian ceaser salad which was a pile of mess on a plate smothered in vegetarian hard cheese , chewy overcooked halloumi & smelt fishy, my husband asked the waitress if there were any anchovies in there(as we don’t eat fish) and was told abruptly don’t be silly it’s vegetarian, it definitely smelt & tasted fishy. So all in all it was a terrible experience , when we asked for the bill after not eating the food, with full plates still on table, she asked was everything ok with the meal, we said well no not really & she just ignored us & we payed and left.. Such a shame as you have a beautiful hotel but the food let you down big time. One other complaint was that we asked to use outdoor pool, had to ask the blonde lady on reception for some slippers to walk across carpark to pool and she snapped at us that they don’t provide slippers which was a lie as the lovely mousy brown hair lady who checked us in got me some slippers the day before so thankfully she went to get some for him. When we got to the outdoor pool there were no towels there, what a stupid system so had to just put our robes back on without drying ourselves
酒店回復：
Good Morning Thank you for your feedback, and I'm truly sorry to hear that your experience fell short of expectations, especially on such a special occasion. We sincerely apologise for the issues you encountered with the food, service, and amenities. Your comments have been shared with the relevant teams to address the inconsistencies and improve our service. We appreciate you taking the time to share your experience. Warm regards, Gara Rock Hotel Team

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蓋拉羅克酒店地址：德文郡 · 索爾科姆 · · Salcombe - East Portlemouth, TQ8 8FA 索爾科姆, 英國

蓋拉羅克酒店 ◎ Gara Rock
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蓋拉羅克酒店

客戶評價 由實住客人提供的真實點評

Guest（Other） 2026-02-01

Guest（Other） 2026-01-01

Guest（Couple） 2026-01-01

Guest（Family） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Family） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-09-01

Guest（Couple） 2025-08-01

客戶評價由實住客人提供的真實點評