客戶評價
由實住客人提供的真實點評
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Its okay i guess we booked two rooms. one got hot water but one weird smell. the other one no smell but no hot water. for one night its oka
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We reached here close to midnight, had to wait for a few minutes for the reception staff to attend to us as she was away from the counter. Check in and check out process was fast and no problem. There is a 24 hour's convenience shop just a few doors away from the hotel entrance. Parking is also easy as there are many parking lots in the area. Room size is decent and the facilities provided was acceptable. However, the aircon was not strong and could be improved.
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Room door handle is shaking and there’s ants and baby cockroaches in the room basin was cracked water is very small, bed is still acceptable.
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There are plenty of eateries around and the location is good. The room is clean, but the soundproofing is only fair. We could hear people talking and laughing at night.
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The hotel reception design is unwelcoming, though the staff who handled my check-in was polite.
Upon entering my room, it looked run-down.
Evidence of poor maintenance was everywhere: tape on the walls falling off, holes in the curtains, cracks on the furniture, and the floor appeared dirty. They also do not provide disposable bedroom slippers.
My sleep was disrupted first by external noise (people playing fireworks to celebrate Deepavali). However, the most significant disruption came at 7 a.m. when I was woken up by an Indian man shouting non-stop in the hotel lobby.
I saw this same man in the lobby when I left for breakfast and again at 10 a.m. when he finally left. Based on his interaction with the front desk, I strongly suspect this non-paying guest who caused the all the noise was a friend of the Indian ******* receptionist. Allowing a friend to loudly disrupt paying guests' sleep for hours is a complete failure of professionalism and security protocol.
I have stayed in 1-star hotels before, and I'd dare say this hotel is worse. While I understand this is a budget hotel, budget is no excuse for facilities to be so badly maintained, nor should noise from non-paying customers in the lobby be allowed to disrupt paying guests' sleep. Do not stay here.
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Room is small only comfortable for one person. Location is very convenient restaurant around the area.
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With this price, it’s reasonable. The most important is cleanliness which still acceptable. The only cons should be, the shower gels provided really need to be replaced with better quality
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極度失望的住宿體驗——不安全且維護差勁
我很少寫差評，但這次在Taman Sutera的Here Hotel住宿非常令人失望。通往房間的走廊昏暗陰森，幾乎像走進了恐怖密室逃脫，令人不安。房門上有明顯的劃痕，讓人懷疑酒店的維護和清潔狀況。
電子門卡系統非常不可靠，經常時靈時不靈，造成很多不便。所謂的“免費網線”斷斷續續，時常無預警斷線。浴室水壓非常低，洗澡非常困難且不舒服。浴室衣掛是有一個孤零零地在墻上，花灑出水口都生銹了，浴霸感覺都快從墻上掉下來了。
最令人擔憂的是通往床鋪的樓梯又窄又陡，踩上去吱吱作響，半夜黑暗中我不小心踢到凸出的床架，差點摔下樓梯，安全隱患非常嚴重。
總體來説，這是我經歷過最糟糕的酒店體驗之一。強烈建議考慮預訂的非凡国际三思，特別是如果你重視安全和舒適的話。
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這個酒店有點驚訝到我了, 我預訂的是一間房4 adult, 一間房有兩層, 樓上是兩個queen side的雙人床樓下還有一個單人床, 設計蠻好看的唯一不好的就是有的東西有點破舊了。
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Such a good place to stay with your partner, your family, you friends etc. Top tier cleanliness, good customer service is all what we need!
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和樂酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+60-1116171677 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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和樂酒店地址：柔佛州 · 士姑來 · 富順縣 · 西城國際步行街中心廣場
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