Breakfast was basic, I was happy to have coffee, Donuts were day old individually wrapped. Bagels were good, also individually wrapped. Cheese snacks were a great addition for a good protein snack for us Diabetics.
Deadbolt not working. Had to ask for repair. Smoke alarm fell from ceiling. No battery inside. Battery replaced, still not working. Replaced second time. No hand towels, no rod in bathroom to hang towels. No cup or glass in unit.
Unit clean, bedding nice, staff friendly. Breakfast adequate. Not great.
[note: first hotel review ever, and I travel]. Let me preface by saying, the staff was nice and check-in was quick and easy. But a nice staff can't make up for an absolutely substandard experience. The room matched the website photos in that it had the things in the picture, but that's where it ended. The lighting was dingy, the room was dirty. Not dirty like they hadn't vacuumed, but dirty as in they had never cleaned the walls or baseboards, ever. My wife saw a crusty "thing" on the wall. I said "Try to ignore it", she said "I can't. When I get out of the bed my nose is literally one inch from it". Top sheet is the bedspread case. Pillows were flat and lumpy. I figured mine was fuller because it had more hair in it. If you held the towels up you could see the weak light pouring through them they were so worn out. You could get an iron, but they had no ironing board. That's okay, you can use the end table for that. Breakfast was, not exaggerating, coffee, wrapped bagels, wrapped donuts, and a couple pieces of fruit. First morning we pulled the flavored creamer bottle from the fridge. Empty. They had no replacement. By now you know, morning number two, still no creamer. When I complained the clerk said she would tell her manager. It takes me telling her two days in a row for her to tell her manager? What does the "G" stand for you ask? "GOOD GOD!" would be my reply. Again, the staff was nice. The location is what it is. The room was nowhere near the cost. Lesson learned.
The rooms were VERY clean and quiet. The breakfast was lacking, but it was free. The staff were incredibly helpful, especially Meghan. It doesn’t have the frills of a Las Vegas hotel, but I will stay there again next time I am in town!
Staff was nice. Room was fairly clean. Pillowcases and bedspread were (dirty, stained or old). Refrigerator in room was dirty and stinky. Stairs up to room were narrow and steep. No elevator, no ice machine, no vending machines. If I had realized how sparse it was, I would have driven a little farther and stayed at one of the local resorts
The room was cozy, clean and large enough to fit my needs, the only thing i would change is the mattress it wasn't terrible but it was a little on the harder or stiffer side, I prefer my mattress a little more softer.
酒店回復：
Hello Thank you for your review, and we hope you choose to stay with us again in the future.