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科羅拉多斯普林斯眾神花園凱悅嘉軒酒店

Hyatt Place Colorado Springs/Garden of the Gods

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Guest（家庭旅游） 2025-12-01
Staff. They should be more courteous and friendly with the guest. Room - house keeping should make sure the shower bottle, shampoo and conditioner bottles are filled before the guests arrive. They should provide thick comforter for the sofa bed and not just a thin bedsheet material which doesn’t help in the cold weather. Amenities are modern in the room, which is good but they should have provided microwave in all the rooms. Coffee should be available all the time for the guests.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Guest（家庭旅游） 2025-11-01
Room was clean , very big to move arnd in. Queen beds were great. Close to everything in area.. was a great stay
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
Guest（Other） 2025-10-01
Great place to stay. Only complain was super slow service at the bar. I think they had like two ladies and they were running the bar and front desk. So I don’t blame them. Other than that this place was great.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.
Guest（Family） 2025-10-01
We were assigned the handicap room and there were 3 bottles of drain cleaner in the bathroom. We returned them to the front desk and they didn't know why they were there. Well, the next morning my husband took as shower and the water went allllll over the bathroom. What a mess. We were assigned another room immediately so I could take a shower.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
Guest（Other） 2025-10-01
Clean, comfortable, reasonably priced. Front desk staff could have been friendlier and more on the ball.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
Guest（Other） 2025-10-01
Not that healthy powder eggs, sausage links and some bread options, little bit of fruit. Drink options were good milk, juice and coffee.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.
Guest（Other） 2025-10-01
Room was clean and roomy. Breakfast was delicious. Manager was great as were all the other check in desk employees we encountered.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Guest（Couple） 2025-10-01
Clean and spacious room with couch/TV area. Complimentary breakfast better than expected! No free bottle of water for regular guests.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be.We look forward to being of service to you in the near future.
Guest（其他） 2025-10-01
Clean, quiet, comfortable, spacious, convenient. Good value. Staff were polite and helpful. Not sure if it is considered an amenity found only in lower tier motel/hotel chains, but a microwave in the room would have been nice.
酒店回復：
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to being of service to you in the near future.
Guest（家庭旅游） 2025-09-01
I stayed five days there. The hotel is almost new, the room is of a decent size, and the furniture is good. The cleaning is average, but I need to ask the housekeeper to come and clean every day. It is a hectic hotel. The breakfast is below average. The surroundings are not safe. My last problem was last night. I parked my car in front of the back door, and my bikes were stolen the next morning. During my checkout, I complained to the staff, showing pictures of the bike racks with broken lockers on the ground. The staff asked me about the police report that I don't have. But, as one of the bikes has an Apple AirTag, the signal was captured near the hotel. All police development action took place. They didn't find my bikes; they were just part of that. I gave the officer the name of the staff member I complained about, and they went there to look for evidence. Even though I have my contact date, none from the hotel after 23 days have given me or sent me any word. It is not a behavior I expect from the Hyatt brand.

科羅拉多斯普林斯眾神花園凱悅嘉軒酒店預訂電話：+8620-86009099 （電話忙線或無人接聽時，請在線預訂！）

其他咨詢：+1-719-2659385 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
會議室在線預訂

科羅拉多斯普林斯眾神花園凱悅嘉軒酒店地址：科羅拉多州 · 科羅拉多斯普林斯 · · 503 Garden of the Gods Rd, 80907 科羅拉多斯普林斯, 科羅拉多州, 美國

科羅拉多斯普林斯眾神花園凱悅嘉軒酒店 ◎ Hyatt Place Colorado Springs/Garden of the Gods
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科羅拉多斯普林斯眾神花園凱悅嘉軒酒店

客戶評價 由實住客人提供的真實點評

Guest（家庭旅游） 2025-12-01

Guest（家庭旅游） 2025-11-01

Guest（Other） 2025-10-01

Guest（Family） 2025-10-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（Other） 2025-10-01

Guest（Couple） 2025-10-01

Guest（其他） 2025-10-01

Guest（家庭旅游） 2025-09-01

客戶評價由實住客人提供的真實點評