Dear Robin,Thank you for taking the time to share your feedback with us.We are delighted to hear that your overall experience at Belambra Club Arc 1800 exceeded your expectations.However, we regret that certain aspects of our property's condition did not fully meet your expectations. Our maintenance team works diligently to ensure the comfort of our rooms, which feature modern amenities including flat-screen TVs, minibars and private bathrooms.Nevertheless, we appreciate your recognition of our excellent value for money, which reflects our commitment to offering quality services at competitive rates.We look forward to welcoming you back for another stay at our establishment.Best regards,
Dear Sally, We are grateful for your feedback. We regret to hear that certain aspects of your recent stay at our Belambra Club - Arc 1800 H?tel du Golf did not live up to the excellent standards you experienced last year. We understand that the selection of breakfast offerings, particularly the absence of complimentary water bottles and a variety of cooked items, was not to your satisfaction. We aim to offer a rich and diverse buffet breakfast, including a range of hot drinks, juices, pastries, bread, jams, spreads, and a savory buffet with items such as eggs, bacon, sausages, and cheese. Please accept our apologies if we fell short of providing the variety and quality you expected. Additionally, we understand your concerns regarding the dinner menu and the limited choices of vegetables and fish dishes. Our restaurant prides itself on providing festive and qualitative catering, including a range of homemade dishes, regional specialties, and global flavors. We are sorry to hear that the culinary experience did not meet your expectations on this occasion. Regarding the accommodations, while our rooms are designed to offer comfort with touches of individual decor and amenities such as minibars and flat-screen TVs, we acknowledge your preference for a shower over a bath. We appreciate your candid feedback, which is invaluable in helping us identify areas for improvement. We hope you were able to appreciate the direct access to the slopes and the breathtaking mountain views during your stay. We would be honored to have another opportunity to welcome you back and provide a more satisfying experience, Warm regards, Jérémie, Service Relation Clients de Belambra
Dear Guest, We are grateful for your feedback. We are thrilled that you enjoyed the convenience of our location, moments away from the pistes, and the proximity to the vibrant shops and bars of Arc 1800. It is also heartening to hear that you found our buffet offerings to be delightful, particularly commending the lunch at Le Petit Zinc. However, we regret that certain aspects of your dining experience did not entirely meet your expectations. We appreciate your candid feedback on the coffee served in the main restaurant, as well as your dining experience at Le Mont Blanc and Petit Zinc during the evening. Please know that we are dedicated to providing a variety of dining options that cater to our guests' diverse tastes and preferences. Nonetheless, we are pleased that the atmosphere at the bar and the inclusive drink options contributed positively to your stay. Our team takes pride in delivering friendly and efficient service, and we're glad this was a highlight of your visit. Moreover, while the room decor may carry a vintage charm, we ensure the utmost cleanliness and comfort for a restful stay, with daily housekeeping and amenities like double-glazed windows to enhance your experience. We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,
Dear Guest,Thanks for reviewing your stay at our holiday club.We're thrilled to hear that your group had such a memorable stay at our holiday village.We are pleased that you found the all-inclusive option to be a great bonus and that the state of our hotel, as well as the service provided, met your high standards. It is fantastic to know that the cleanliness and amenities of your room contributed positively to your overall experience with us.We hope to welcome you back on a future occasion or in one of our other 58 holiday clubs in France,Best regards,Jérémie, Service Relation Clients de Belambra
Dear Guest,Thank you for sharing your views about your experience at our holiday club.We are thrilled to hear that your stay at our holiday village was enjoyable.We are delighted that you appreciated the convenient ski-in, ski-out location, the diverse food offerings, including the hearty afternoon snacks, and our selection of beverages available under our all-inclusive option. It's great to know that the cleanliness of our rooms and the level of service provided met your expectations, contributing to a comfortable and memorable stay.We would love to welcome you back to one of our other holiday clubs in the future.Best wishes,Jérémie, Service Relation Clients de Belambra
Dear Guest, Thank you for such a positive review. We're thrilled to hear your stay was enjoyable and memorable. We are delighted that you found the rooms spacious and comfortable and that our dedication to cleanliness met your standards. It's also wonderful to know that the culinary offerings across our restaurants and the option to enjoy lunch on the terrace enhanced your stay. Your appreciation for our attentive staff and the convenience of our ski in/out facilities brings us great satisfaction. However, we apologize for any inconvenience you experienced with the boot/ski locker rooms. We understand the importance of having a comfortable and functional space to prepare for skiing. Finally, we're pleased that you valued the overall design of the hotel and the lively atmosphere at our bar, despite the occasional busyness. Your enjoyment of our all-inclusive deal is exactly the kind of experience we strive to provide for all our guests. We would love to welcome you in another of our 50 holiday clubs in France. See you soon! Jérémie, Service Relation Clients de Belambra
Dear Guest,Thanks for reviewing your stay at our holiday club.We're overjoyed that your time with us was so enjoyable.We are delighted that you appreciated the gastronomic variety, the professionalism of our staff, and the overall condition of our establishment. It's fantastic to hear that our commitment to service excellence resonated with you and contributed to a memorable stay.We hope to welcome you back on a future occasion or in one of our other 58 holiday clubs in France,Best regards,Jérémie, Service Relation Clients de Belambra
Dear Guest, Thank you for sharing your views about your experience at our holiday club. We're thrilled to hear that your stay at our Belambra Club - Arc 1800 H?tel du Golf was such a pleasurable one. We're absolutely delighted that you found the variety at our breakfast, lunch and dinner to your liking and that as a vegetarian you were satisfied with the dining options. It's great news that our bar area, complete with inclusive beverage offerings and nightly live music, added to the vibrancy of your stay. However, we regret to hear that the room storage was not entirely to your satisfaction and that you felt the room could use some enhancements. We appreciate this valuable feedback and will take it into consideration as we continually strive to improve our guest experience. Finally, we are pleased that you found our hotel to offer fantastic value. With our picturesque views of Mont Blanc and comprehensive amenities like our children's clubs and daily entertainment programs, we hope that these aspects significantly contributed to the enjoyment of your stay. We would love to welcome you back to one of our other holiday clubs in the future. Best wishes, Jérémie, Service Relation Clients de Belambra
Dear Guest, Thank you for such a positive review. We're thrilled to hear that our staff's friendliness and exceptional service made a positive impact on your stay. It's wonderful to know that the variety and quality of food, as well as our specialty cocktails and live bands, added to your group's enjoyment. We take pride in ensuring our rooms provide the comfort and rest guests deserve, so it's fantastic to learn that you had some of the best sleep in years. Your recommendation is greatly appreciated and serves as a testament to our dedication to guest satisfaction. We look forward to welcoming you back in another of our 50 holiday clubs in France. Kind regards, Jérémie, Service Relation Clients de Belambra