Staff friendly, airport shuttle is handy, room is clean and good space although bed is quite old and lumpy and flat pillows.
When I requested for fresh towels, they gave me small towels instead of bath towels.
This was a great spot to stay if you just need 1 night close by the airport.
We stayed here after we flew into Houston and the next day we drove to Galveston.
Easy peasy.
The breakfast was good. The airport shuttle was easily accessible and arrived on time. The hotel, has clean rooms. Staff are respectful and respond to needs
The check in was quick and efficient. The restaurant recommendations were delicious. However, the breakfast was lacking only breakfast sandwiches were available. The decaf coffee was cold 2 of the 3 mornings. They did replace it with hot decaf when asked.
The room did not appear to have been properly cleaned. To begin, the furniture (couch & chairs) were covered in stains as well as the bed sheets and curtains. One of the chairs was not only covered in stains, but was torn as well. The bathroom wall was covered in hair. We were looking forward to the breakfast included with our stay however it was very disappointing. Overall, I would not stay here again or recommend this hotel to anyone
Thank you for your 8/10 rating! We're happy to know you had a good stay. If there's anything we can do to make your next visit even better, we’d love to hear your suggestions. We look forward to welcoming you back! ??