Thank you for sharing this with us. We’re very sorry for your loss and honored we could be a small bright spot during a tough trip. Glad the poker, staff, and whiskey helped—hope to see you again under better circumstances.
Thank you for taking the time to share your feedback. We’re glad to hear that our team was helpful, courteous, and accommodating during your stay. While we’re sorry to learn that your first room had some issues, we’re pleased our staff was able to assist you promptly and make the change as smooth as possible. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.
We appreciate your feedback and are pleased to hear that you enjoyed your stay at Champions Club and plan on returning! We would love to welcome you again for another enjoyable stay.
Thank you for taking the time to share your feedback. We’re glad to hear that you found our hotel budget-friendly and that your stay was generally good. That said, we’re very sorry to hear about your experience with our housekeeping staff. Courtesy and professionalism are extremely important to us, and this is not the level of service we aim to provide. Your comments have been shared with our management team so we can address this directly. We appreciate your honesty and hope you’ll consider giving us another opportunity to provide a more positive experience in the future.
Thank you so much for your honest feedback !Your input helps us ensure we address any concerns and continue to enhance our guest experience. We appreciate your time and the opportunity to make things right.
Thank you for taking the time to share your feedback. We’re sorry to hear that the room setup did not fully meet your expectations, particularly regarding the desk size, shelving, and seating options. Your comments are valuable and help us identify areas where we can improve the comfort and functionality of our rooms.While our current room layout is designed with a minimalist approach to maximize space, we understand that guests traveling for work may prefer additional workspace and storage. We’ll share your feedback with our management team as we continue to evaluate future updates to our rooms and furnishings.We hope to have the opportunity to welcome you back and give you a 10 out of 10 experience.
Thank you for taking the time to share your feedback. We are sorry to hear that your stay didn't meet your expectations. While we aim to offer comfortable, well maintained rooms at a fair value, we understand that preferences can vary.Regarding the poker club, we are proud of offer the most unique boutique hotel experience in all of Texas and do our best to ensure it doesn't interfere with guests' comfort or enjoyment.We appreciate your comments, as they help us identify areas for improvement, and we hope you will consider giving us another chance in the future.
Thank you so much for taking the time to share your experience. We greatly appreciate the feedback from our guests. We love hearing that you enjoyed all the aspects of Champions Club Texas and we can't wait to welcome you back!
Thank you for taking the time to share your feedback. We're sorry to hear that your stay didn't fully meet expectations. Our goal is always to provide a comfortable and well-maintained environment, and we apologize for the issues you experienced with the AC.We were not made aware of these concerns during your stay, and we truly wish we had been, our team would have been happy to address them right away and/or offered an alternative solution to ensure your comfort. That said, your comments are important to us, and we will be reviewing them with our maintenance team as we continue planning property updates.We appreciate your honesty and hope you'll consider giving us another opportunity to provide you with an improved experience on your next visit.
Thank you so much for that glowing review! We are so proud to offer a safe and fun environment for our guests. And we hear you on the towels, a new shipment just arrived today! We look forward to welcoming you back for your next visit where there will be plenty of towels to give you all the comfort of home.