Thank you for sharing your concerns; our pet fee is clearly listed on our website and through *******, and we regret if there was any confusion at booking. We also take our non-smoking policy seriously and are sorry to hear your experience did not meet expectations, as this is not the standard we aim to provide
Thank you for taking a moment to share your experience! We are pleased to know that your stay was enjoyable and we look forward to welcoming you soon.
Thank you for your lovely review. We are happy to hear you enjoyed the friendly staff and well equipped kitchen and that your family had a wonderful holiday with us.
Thank you for sharing your experience. We are glad our location and the convenient breakfast arrangements made your visit enjoyable.
Thank you for sharing your feedback. We are glad to hear our staff made a positive impression, and we sincerely apologize that the condition of the building and the noise issues affected your stay. Your comments are important to us and will be shared with our team as we work to improve the guest experience
Thank you for sharing your detailed feedback. We are glad you enjoyed the clean room and amenities and we appreciate your patience regarding the elevator and breakfast variety. Your comments have been shared with our team as we continue working to improve the guest experience
Thank you for taking the time to share your feedback. We sincerely apologize for the maintenance and cleanliness issues you experienced, and we appreciate your kind words about our staff as your comments help us focus on areas that need improvement
Thank you for your feedback and for recognizing our team and breakfast offerings. We are sorry to hear about the mattress and noise disturbance and will review your comments to improve the guest experience.
Thank you for your kind words! We’re thrilled you enjoy our convenient location, comfortable rooms, and friendly service every time you stay with us.