客戶評價
由實住客人提供的真實點評
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Staff was helpful and accommodating but Rooms are in desperate need of repairs.
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There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
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The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my ￡75 for the night I would never go there again also there was no hot water and internet in the place
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I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
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Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
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Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair.
Next time will stay at the HOTEL GRAND A VIEW, across the street.
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日本からモンテゴベイ！
比較的快適でした
エアコンの効きは半端ない
シャワー、湯も出る
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My best
Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate
They make you feel like you're apart of their family. Thabk you for you kindness.
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The staff was quite friendly. Simple check on process. My room had a great view and my bed was comfy. It was quiet and relaxing. One thing I would want to see is soaps in the bathroom and a more thorough cleaning process in the shower.
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The big apple was in a great location.
The customer services were nil and void.
When asked about missing light bulbs in the room, was told there had no more.
The TV did not work. Again, was told someone would be there to fix it in the morning.
The shower only had cold water.
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Big Apple Hotel（大蘋果酒店）(Big Apple Hotel)預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+1-876-9527240 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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Big Apple Hotel（大蘋果酒店）(Big Apple Hotel)地址：圣詹姆斯區 · 蒙特哥貝 · · 18 The Queens Dr, 蒙特哥貝, 圣詹姆斯區, 牙買加
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