Dear Rae, Thank you for your wonderful review. We are so happy to see you had a wonderful time. Warm regards, Kay Front Desk Supervisor
Dear Elaine, Thank you for your review and taking the time to leave feedback. We do apologize for the noise issues as well as the issues with the jacuzzi, I have submitted all your concerns to the respective departments to investigate as we certainly do not wish this experience for you. Kay Front Desk Supervisor
Hello Terrence, Thank you so much for taking the time to leave us such a positive review & look forward to hosting you again the next time you stay with us. Kay Front Desk Supervisor
Hello Scott, thank you for taking the time to leave us such a positive review, we look forward to hosting you next stay with us. Thanks, Kay Front Desk Supervisor
Hello Michel, Thank you for taking the time to leave us a positive review we look forward to hosting your next stay with us. Thanks,Kay Front Desk Supervisor
Thank you Crystal for taking the time to share your feedback and for your kind words about our room and staff. We sincerely apologize for the issue you experienced with the window during your stay. This concern has been passed along to our housekeeping and maintenance teams to ensure all windows are properly checked and secured prior to guest arrivals. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,Aleena
Hi Ryan, Thank you so much for your wonderful rating! We’re delighted to hear you enjoyed your stay. We sincerely apologize for the inconvenience with the breakfast the hard-boiled eggs and waffles. Our team has been informed, and we’ll continue to work on improving our breakfast. We truly appreciate your feedback and hope to welcome you back again soon! Best regards, Sam
Dear Bonita, Thank you for your wonderful review. We are so happy to see you had a wonderful time. Warm regards, Sam
Dear Danielle, Thank you for your wonderful review. We are so happy to see you had a wonderful time. Warm regards, Sam
Hi Eiji, Thank you for taking time to leave us a review. Wishing you a great year ahead. Best, Aleena