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三亚亚特兰蒂斯酒店

Atlantis Sanya

优惠码：14315 ENGLISH | 简体中文 | 繁體中文

Guest user（Family） 2025-09-01
Funny for all members of family. Clean, dinner is the best ever. Thanks Ruslan for help at any time.
Guest user（Family） 2025-09-01
Fantastic Time in Atlantis Sanya! When we reached , a butler name Fahad Tufail was being allocated to us. He was excellent in providing in wonderful experience for us. Prompt in replying and always check on us. He also assisted us in booking for our spa and other attractions. He made checking out super fuss free too. He also went the extra mile to ensure that our kids enjoyed their stay with small little gifts and surprises during our stay.
Guest user（Family） 2025-09-01
Dear Farhana, Thank you so much for the exceptional welcome and thoughtful guidance during our arrival. Your detailed introduction to water park, aquarium and other Atlantis' facilities and services truly helped us feel at home and allowed us to plan our stay with ease and excitement! Your professionalism, warmth, and attention to detail made a wonderful first impression, and we feel incredibly well taken care of. With your help, we had a smooth schedule and have enjoyed everything in Atlantis with memorable experiences. With sincere appreciation, Leung 2025-09-10
Guest user（Family） 2025-09-01
The Atlantis is a fantastic escape, and our recent stay was a wonderful mix of fun and relaxation. It was a memorable trip, and a lot of that was due to the incredible service and amenities. Our stay was truly elevated by our butler, Jeffrey！！! His service was exceptional and personalized. He was always one step ahead, providing information including timely weather updates and thoughtful bedtime reminders. The kids were thrilled with the little gifts and snacks he surprised them with—it was a small gesture that made a huge impression. On top of that, the room service was impressively quick by his organisation, ensuring we had everything we needed right when we needed it. The hotel itself is a stunning property. The luggage service was efficient and seamless, making our arrival and departure stress-free. Our room, which was upgraded to a deluxe sea view and located near a quiet corner as requested, was both beautiful and impeccably clean. The Aquaventure Waterpark was a massive hit—the thrilling slides and pool waves were exciting, and the large, beautiful bubble bath was a perfect way for kids and parents to relax. During our off-peak visit, the lack of crowds meant no waiting in lines for any of the rides except the shark view tunnel, which was a huge bonus! The Lost Chambers Aquarium was also a highlight, Just like the aquarium in the hotel lobby gives people a shock at first sight, and the stunning views were a perfect backdrop for a relaxing stroll. It’s a pity we came at an inconvenient time, as the C Show was closed for maintenance, but that just gives us a reason to come back. The breakfast buffet offered a great selection of both Western and Chinese food. However, it gets very busy, even in the off-season. My tip is to get there early to avoid the crowds. A small suggestion: it would be great to have decaffeinated coffee in Cannes as options, maybe they have, but I don't ask. I tried to get a latte by extra machine, but the milk ran out, so my attempt at a nice latte art was only Caramel Points. While the food allergy reminder label were helpful and appreciated, the fast-paced, high-energy environment of the restaurant staff clearing tables felt a bit rushed for us living in Europeans who are used to a more leisurely, relaxed dining experience. It detracted slightly from the holiday vibe we were seeking. For families with young kids, the indoor playground and childcare services are perfect for preschoolers. The long, air-conditioned corridor from the rooms to the waterpark, lined with shops, was a nice touch, even if it took about eight minutes to walk from our room to the ******* takeout counter outside the aquarium. The aera surrounding the hotels is absolutely gorgeous than a design park. We took a quick stroll along the beach and through the tropical coconut groves. The beautiful scenery, complete with lush lawns and pristine pools, makes it an ideal spot for a relaxing walk or a photo shoot. We are expecting to return and take more time to explore and enjoy everything Atlantis has to offer.
酒店回复：
尊敬的客人，您好！非常感谢您对三亚?亚特兰蒂斯如此的青睐和喜爱！前进的脚步永不停歇，为了您的信赖，非凡国际将更加坚持不懈，期待非凡国际再次不期而遇。
Guest user（Family） 2025-09-01
Thanks to private butler, Elena, our family had a great experience at Sanya Atlantis. Nice weather, service, facilities, and food. Happy vacation
Guest user（家庭旅游） 2025-09-01
每年都会来三亚旅游，这次选择了大名鼎鼎的亚特兰蒂斯酒店。管家小海葵的服务很贴心，给非凡国际送了纪念日鲜花，还给宝宝准备了零食和玩具。每天都会发微信关心非凡国际需不需要帮助等。前台办理入住时候，小哥Jack看非凡国际是来过纪念日的，很热心的给非凡国际升级了高层的房间。客房服务员张颜蓉，打扫完房间给非凡国际送了一大袋洗漱用品等。酒店服务设施一应俱全。孩子在水世界和水族馆玩的很开心。早餐也很丰盛，有好几个餐厅可以选择。总之，一切都很棒！
Guest user（家庭旅游） 2025-09-01
三亚亲子亲子旅行???必推荐酒店?? 【亚特兰蒂斯酒店】如果带孩子来三亚不知道玩什么？酒店里的水世界和水族馆以及小童乐园就够畅玩两三天了！入住无限次的游玩真的很赞！??大人轻松小朋友玩的尽兴！?????? 环境：亚特兰蒂斯就是一个被水世界环绕的酒店，三亚炎热的天气一进酒店内秒清爽，蓝色水世界爱了！??夜晚??步行至沙滩感受海风轻抚也很近。设施：酒店设施设备维护保养很好，相对其他老牌五星好的不止一颗星?，内部街区购买吃喝玩乐的东西也很便捷，很像澳门的酒店模式。交通：三亚沿海岸线游玩的地方相对一条线集中，从酒店到其他景区或者机场高铁，基本也在30-60分钟以内，旅途算挺方便了。服务：酒店的服务就像夜空中的月亮，??有了它才能照亮所有美好！亚特兰蒂斯的服务真的要着重表扬下，从门口接待到办理到入住房间，全程的服务人员都很热情周到，特别要表扬下??管家?【水母??】???！在入住前两天就提前联系沟通，带孩子到酒店琐事会比较多，到店当天水母一应周到细致的安排，事无钜细又舒心！给本次旅途增加了很大的帮助????（? ?? ? - ? ） ?！亚特兰蒂斯入住之旅真的让我更加期待下趟的三亚之行了！??了
酒店回复：
尊敬的客人您好，感谢您选择下榻三亚?亚特兰蒂斯并乐于与非凡国际分享您的入住体验！愿您和家人在此度过愉快的假期。非常感谢您对非凡国际管家水母贴心服务的肯定，您的认可是对非凡国际团队努力的最好证明。诚挚期待着在不久的将来您能再次光临，祝您生活愉快。
Guest user（情侣） 2025-09-01
在亚特3天，免费升级了套房，虽然楼层不是很好，但是房间干净整洁！消耗品补的非常快，带走了一堆便携装！相当喜欢酒店的水上世界！上午去都没有什么人排队！各种玩儿了好几遍，最刺激的还是放手一搏跟海神一越！8秒腾空下坠！肾上腺素飙升！??除了爬楼梯太累了…还有太阳太狠了没有任何毛病！海洋馆也去了！还有无边泳池！都非常好！个人喜欢48层的餐食，不管是早饭午饭还是下午茶都非常奈斯！??真的很喜欢那个奶油蘑菇意面跟奶油蘑菇汤！另外非常感谢管家小汤??（代号：石斑！）的悉心服务，很专业也很热情，先是介绍了酒店房间的各种细节，也介绍了酒店的各个公共设施，开放时间跟各种活动，连我询问菜单也是亲力亲为的去各个餐厅帮我拍，我要了纪念品也是亲自去房间帮我摆好！还送了2只小海豚安迪跟蒂娜！??还有酒店定制的帆布袋子！??对于我各种刁钻的要求也是妥善处理尽量满足！知道我时间不够还做了延时退房，让我来这尽量不留遗憾！简直太棒了！等电梯的时候还偶遇了大张伟徐志胜…下次有机会还是会来亚特的！??
Guest user（家庭旅游） 2025-09-01
房间大又整洁海景房还能看日出活动很丰富水世界水族馆都很棒旅拍服务也很好早餐吃的很满足种类也很多。管家小海星特别贴心入住会给你提示讯息海洋馆表演节目也会提醒你还送了很可爱的纪念品非常开心体验感很好
酒店回复：
尊敬的宾客，感谢您下榻三亚?亚特兰蒂斯！非常感谢您对非凡国际度假区的好评和对管家小海星服务的认可，非凡国际会再接再厉不辜负您的好评。再次感谢您对度假区的肯定，期待再次光临，祝旅途愉快！
Guest user（家庭旅游） 2025-09-01
开学前最后的疯狂，倒数第二站选择了亚特兰蒂斯，行前一天接到了酒店的电话，询问了大概的需求，管家小海绵添加了微信，跟管家说了孩子是9月的生日（本来没抱什么希望，毕竟酒店的客流非常大）??管家小姐姐入住当天十点多就表示可以来办理入住了，房间已经准备好了，到店了微信她到店后有帅气的小哥哥开车门，帮忙拿行李，完全不用自己动手，办理入住虽然人不少，但感觉时间主要花在做人脸识别，去水世界和水族馆就可以刷脸进入了。办理入住期间给小姐姐发了消息，没想到特意送非凡国际去房间，开启了惊喜之旅，表示给非凡国际安排了稍高的楼层，28层以下一片电梯区域，29层以上是另一片区域，到房间后看到小海绵姐姐给孩子安排的惊喜，看了一下房间的备品，根据孩子们的身高和脚的尺码给房间补充了浴袍、浴巾和拖鞋，讲解酒店区域的公共设施，还提醒了早餐拥挤的时间段，询问了非凡国际大概几点回房间，要给孩子送来生日礼物?? 酒店去水世界晒的最短的路线：是坐电梯到L层穿过大堂到那面网红打卡拍照水族馆后下电梯到G层，看到水族馆继续往前走，走到头出来就是水世界的安检处酒店客人可以每天免费借一次浴巾，离园的时候扔到毛巾回收桶即可，水世界六点关门后还是原路返回，商场里的空调特别足，水世界出来后一定要裹个浴巾或者浴袍，不然真扛不住?? 水族馆6:30截止进入，7:00关门，水族馆出来就是L层网红的水族馆拍照墙，回到房间后看到餐桌上小海绵姐姐送的生日蛋糕、蜡烛、生日帽和水果，孩子们开心坏了，因为两个小盆友还特意多送了一本海洋生物朋友的画册，第二天俩孩子带着画册又去了趟水族馆，对照着介绍看?? 得知非凡国际回到房间后，小海绵姐姐给孩子送来了生日礼物，两只大鲸鱼（比退房送的大很多）、一束鲜花和手写的生日贺卡（难怪之前会询问孩子的名字），孩子开心到飞起，体验太好了，临走还询问非凡国际是否要泡澡，送来了4个一次性浴缸套?? 房间面积显示48平米，但实测很宽敞，可能是阳台稍微小一些的原因，空间利用非常合理，双床还是1.5米的，感觉比某菲特63平米的房间宽敞很多早餐：番红花早餐是非凡国际此行三个酒店早餐水准最高的，不仅有现做的咖啡，斑斓拿铁和橙C美式感觉最好喝，还有香米咖喱饭和现包的云吞，吃完感觉其他都不香了，自制的清补凉，孩子们也超爱，冰激凌非常浓郁，白人饭的品种和质量也是最高的，水果“简单粗暴”整个苹果、香梨和香蕉，孩子们反而很喜欢?? 酒店的无边泳池和网红桥下午开始人较多，早上非凡国际去拍照的时候没人也不用拍到一堆堆的腿?? 入住期间小海绵姐姐询问了迷你吧和水是否需要补充，咖啡和茶饮不够也都随时补充了，临走得知孩子们很喜欢洗护用品还给送了带走，还给孩子们送了两个黄色的小童卡套，临走当天还询问了非凡国际后续的安排，延迟了退房时间，还帮非凡国际叫了礼宾部的小哥哥来帮非凡国际拿行李，临关门的时候小哥哥还特意让我不用管行李，再检查一下有没有落下的东西?? 退房流程超方便，下电梯把房卡给小姐姐即可，送了两只小鲸鱼????一路上戴着小姐姐送的小鲸鱼和卡套开心的不行，最后问了一下孩子们，亚特兰蒂斯是此行最开心的，如果是大一点的孩子9岁以上的，亚特兰蒂斯就放心冲吧，惊喜连连??

三亚亚特兰蒂斯酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+86-898-88986666 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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三亚亚特兰蒂斯酒店地址：海南 · 三亚 · 海棠湾度假区 · 海棠湾海棠北路

三亚亚特兰蒂斯酒店 ◎ Atlantis Sanya
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三亚亚特兰蒂斯酒店

客户评价 由实住客人提供的真实点评

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（Family） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（情侣） 2025-09-01

Guest user（家庭旅游） 2025-09-01

Guest user（家庭旅游） 2025-09-01

客户评价由实住客人提供的真实点评